Wireless Network Engineer

Loop Global•Avondale, AZ

11h•$75,000 - $105,000•Hybrid

About The Position

We are seeking a skilled and dependable Wireless Network Deployment Engineer to ensure the uptime, performance, and connectivity of our EV charging infrastructure and IT systems across all deployment sites. This role owns the day-to-day management of our site’s wireless networks, including SIM and cellular aggregator administration, while also supporting the connectivity and health of EV chargers, routers, access points, and associated field devices. The ideal candidate will bring hands-on experience with cellular networking hardware, SIM lifecycle management, and wireless site plan reviews, while also contributing light IT help desk support and scalable network infrastructure design.

Requirements

Associate's degree or technical certification in Wireless Networking (e.g. CCNP Wireless), Information Technology, or related field — or equivalent hands-on experience.
3+ years of experience in wireless networking, WAN management, or field infrastructure support.
Demonstrated experience managing cellular service, MVNO platforms and cellular data pooling (e.g., KORE, Granite, Teal, Aeris, or similar).
Hands-on experience with cellular routers and WAN hardware including In-Hand Networks, Cradlepoint, and Ubiquiti UniFi equipment.
Strong working knowledge of networking protocols and concepts — TCP/IP, DHCP, DNS, VLANs, NAT, and firewalls.
Strong working knowledge of basic wireless principles and concepts — RF Fundamentals & Signal Behavior, Signal Metrics, Medium Access & Standards and, Wireless Security
Comfortable working independently in the field and traveling to EV charging sites as needed.
Strong troubleshooting methodology, documentation habits, and communication skills.

Nice To Haves

Experience supporting EV charging hardware, OCPP-based systems, or similar IoT field infrastructure.
Familiarity with wireless site plan review processes and ability to read electrical or civil drawings.
Experience with cellular signal mapping tools and pre-deployment survey methodology.
Familiarity with Microsoft 365, Active Directory, and helpdesk systems such as Jira or Salesforce.
Exposure to cloud-based network monitoring platforms and fleet management dashboards.
Knowledge of cellular carrier relationships, MVNOs, and SIM management best practices in a multi-site deployment context.

Responsibilities

Own the administration and day-to-day management of Loop's cellular network aggregator platform — including SIM provisioning, activation, deactivation, pooled data management, usage monitoring, and carrier escalations.
Monitor WAN connectivity across all deployed sites, proactively identifying and resolving cellular outages, data overages, or degraded connections.
Manage cellular router configuration and firmware across the fleet, including Cradlepoint, Ubiquiti and In-Hand platforms.
Maintain relationships with cellular carrier representatives and vendor contacts to resolve escalated connectivity issues.
Track and optimize SIM data usage across the network to manage costs and ensure service continuity.
Maintain accurate documentation of site configurations, SIM inventory, cellular carrier assignments, design standards, and support procedures.
Monitor and maintain uptime of EV chargers, networking hardware, and site connectivity equipment across all deployment locations.
Install, configure, and troubleshoot cellular routers, Ubiquiti switches and access points, SIM-enabled devices, and associated field networking equipment at deployment sites.
Perform on-site and remote diagnostics on charger connectivity issues — including SIM connectivity failures, cellular signal degradation, and router misconfigurations.
Coordinate with field and operations teams to ensure successful commissioning and network connectivity of new EV charging sites.
Escalate unresolved hardware or software issues to engineering or vendor support teams with complete diagnostic documentation.
Review site plans and electrical drawings to prepare wireless network deployment — evaluating cellular signal coverage, equipment placement, conduit routing for network cabling, and AP placement for optimal coverage.
Identify potential connectivity risks at proposed sites (signal dead zones, interference sources, inadequate infrastructure) and recommend design modifications before installation.
Conduct pre-deployment site surveys including cellular signal testing, access point range analysis, and cabling route reviews.
Collaborate with customer and installer network engineering, deployment, and construction teams to ensure network design requirements are incorporated into site plans from the outset.
Maintain and update Loop's networking design standards and site configuration templates based on field learnings.
Assemble, provision, and test network enclosures, cellular routers, switches, and peripherals in a lab environment prior to deployment.
Apply baseline firmware, custom configuration templates, and carrier-specific APN settings to ensure out-of-the-box connectivity.
Execute pre-deployment validation to verify and secure connectivity to management dashboards and EV chargers.