Wireless Area Sales Manager - Central Florida

Cellular World-AT&T Authorized Retailer•Tampa, FL

3d•Hybrid

About The Position

Cellular World, an authorized retailer of AT&T, is seeking a dynamic Wireless Area Sales Manager for Central Florida. This senior leadership position is responsible for overseeing 5 or more retail locations and managing over 30 employees, including Retail Sales Consultants and Retail Sales Managers. The role involves recruiting, hiring, training, developing, and motivating talent to maximize profitability and key performance metrics within the assigned area. The company prides itself on exceptional customer service and is looking for individuals who can uphold this standard and achieve sales career goals within a challenging yet supportive team environment.

Requirements

Must have a valid driver’s license and current auto insurance.
Must attend all off-site promotional events during and after business hours.
High school education required.
Supervisory or management experience of a sales team required.
Proof of achievement in a prior sales position required.
Enthusiasm for retail, wireless technology, and products is required.
Valid Driver’s license required.
Ability to work flexible hours and travel as necessary.
Must be able to work at multiple locations within a district (territory may include several zip codes).
Must pass a background check.
Personal Leadership: Always lead by example.
Integrity: Clear commitment to a respectful workplace, diversity, and inclusion.
Product Expertise: Maintain thorough knowledge of current products.
Customer Service: Provide positive and effective resolution of customer and team member concerns as the first point of escalation for store managers.
Partner Relationships: Build strong relationships and lines of communication with staff and carrier personnel.
Team Communication: Ensure communications from senior management are passed down to all staff.

Nice To Haves

Bachelor’s degree or a minimum of two years of related work experience.
Multi-unit management experience preferred.
Bilingual communication is a plus.

Responsibilities

Drive region to obtain monthly and annual sales metrics.
Direct and oversee all communication within your assigned region.
Recruit, hire, and develop top sales individuals for their region.
Conduct regularly scheduled store visits according to established company guidelines to ensure quality, consistency, and compliance with company policies, procedures, and standards.
Conduct annual performance reviews of Store Managers.
Ensure quality, consistency, and compliance with company policies, procedures, and store standards for appearance within the region.
Provide education and coaching to store managers and associates to improve operational and personnel sales skills.
Ability to multitask and work in an organized, efficient manner.
Lead teams by constant focus on ensuring positive interactions with all customers to ensure referrals and add-on sales.
Provide your sales team with the proper tools and resources to be successful in their jobs.
Assist store managers in scheduling for maximum efficiency.
Ensure in-store presentation standards are maintained in all areas.
Provide positive and effective resolution of customer and team member concerns as the first point of escalation for store managers.
Build strong relationships and lines of communication with staff and carrier personnel.
Manage relationships in a manner acceptable to others and to the organization.
Ensure communications from senior management are passed down to all staff.
Give, receive, and respond to feedback.
Protect company assets by following established policies, processes, and procedures.