Wire Transfer Specialist

Visions Federal Credit Union • Endwell, NY

7d • Hybrid

About The Position

As a Wire Transfer Specialist, you will play a critical role in supporting the credit union's wire transfer operations. You'll process domestic and international wire transfers, provide expert guidance on wire-related matters, support branches and departments, and help ensure transactions are completed accurately, securely, and in compliance with regulatory requirements. This role combines operational excellence, risk awareness, problem-solving, and cross-functional collaboration to support an exceptional member experience.

Requirements

• High school diploma with 1–3 years of related experience.
• Proficiency with Microsoft Office applications, Adobe products, and standard office technology.
• Strong written and verbal communication skills.
• Excellent organizational, analytical, and problem-solving abilities.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Commitment to supporting a welcoming, inclusive environment and modeling Visions' mission and values.

Nice To Haves

• Bachelor's degree.
• Experience in financial services, electronic payments, wire transfer operations, or back-office processing.
• Experience supporting operational controls, audits, or compliance-related activities.
• Knowledge of wire transfer regulations, payment systems, fraud prevention practices, or banking operations.

Responsibilities

• Process incoming and outgoing, domestic and international wire transfers accurately and efficiently while meeting established service level expectations.
• Monitor wire activity for exceptions, trends, operational concerns, and potential fraud risks, escalating issues as needed.
• Serve as a resource for branches and internal departments by answering wire-related questions and providing operational guidance.
• Partner with People & Culture and business partners to support training efforts and improve organizational knowledge of wire transfer operations.
• Support internal and external audits and collaborate with Fraud and other departments to investigate suspicious wire activity.
• Maintain awareness of regulatory requirements, industry changes, and emerging payment and fraud trends.
• Participate in payment-related projects, process improvements, system enhancements, and strategic initiatives.
• Provide backup operational coverage and support changing business needs, priorities, and departmental responsibilities.

Benefits

• Retirement benefits – pension plan, 401(k) with employer match
• Excellent health benefits – medical, dental, vision, and supplemental coverage
• Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
• 10+ paid holidays per year
• Lifestyle Spending Account (LSA) stipend for wellness, caregiving, or personal expenses such as student loan repayment and tuition reimbursement
• Employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED