Wire Administration Banking Associate

MidFirst Bank•Oklahoma City, OK

About The Position

This position is part of the Wire Administration Department within the Bank Operations group. The department primarily processes incoming and outgoing wire transfers and also handles cash management functions, including inventory management, forecasting, transportation, and foreign banknote fulfillment. The role supports accurate and efficient financial transactions and helps the bank’s front-line business units deliver first-class customer service. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m. CT. Hours may vary within this schedule depending on the rotation of responsibilities, and additional hours may be required as needed. The position is also expected to read, reference, interpret, and develop written departmental procedures; cross-train on department tasks; suggest corrections or enhancements to existing processes; and pursue opportunities to deepen understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.

Requirements

  • At least 3 years of banking experience is preferred but not required.
  • Ability to perform consistently in a volume-driven environment where workload fluctuates, deadlines remain fixed, and service levels must be met.
  • Ability to communicate efficiently and effectively by telephone and email with internal customers, external customers, and business partners.
  • Strong work ethic, critical-thinking and problem-solving skills, and attention to detail.
  • Ability to escalate issues and concerns appropriately.
  • Ability to exercise discretion, judgment, and independent decision-making while following procedural guidance.
  • Proficiency with standard computer software, including MS Outlook and MS Excel, and ability to quickly learn and navigate job-specific software and web-based applications.
  • High degree of reliability.

Nice To Haves

  • At least 3 years of banking experience.

Responsibilities

  • Process incoming and outgoing wire transfers.
  • Handle cash management functions, including inventory management, forecasting, transportation, and foreign banknote fulfillment.
  • Support the accuracy and efficiency of financial transactions and the bank’s front-line business units.
  • Read, reference, interpret, and develop written departmental procedures.
  • Cross-train on department tasks.
  • Suggest corrections or enhancements to existing processes.
  • Develop understanding of applicable regulations, operational compliance, and the banking industry.
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