WIOA Career Advisor

Halifax Community College•Weldon, NC

About The Position

This grant-funded position assists customers with employment and training activities. Services include job-search support; eligibility determination and enrollment in Wagner-Peyser and/or Workforce Innovation and Opportunity Act programs; career advising and case management; referrals to additional resources; training enrollment; and assistance with individual employment plans and employment searches. The Career Advisor registers customers in the workforce tracking system, collects basic information, and ensures appropriate co-enrollment in programs. The role follows state and local guidelines for documenting Adults and Dislocated Workers and collecting information needed to determine program eligibility. It also involves scheduling follow-up visits, gathering relevant information, conducting work-readiness assessments, reviewing employer job orders, and referring qualified applicants to employers. The Career Advisor reviews customer files for completeness before referrals to training or support services, coordinates and enrolls customers in available training, and maintains contact with assigned participants to provide ongoing case management, career advising, and coaching. The role documents services received and their outcomes, using interviewing, coaching and training techniques, labor market information, and recruiting skills to connect job seekers with employers.

Requirements

Associate’s degree in a relevant discipline.
Two years of work experience in higher education, counseling, case management, social work, or a related field.

Nice To Haves

Bachelor’s degree in a relevant discipline.
Knowledge of the current Training Point ISD program system.

Responsibilities

Register customers in the workforce tracking system, collect basic information, and ensure appropriate co-enrollment in Wagner-Peyser and WIOA programs.
Follow state and local documentation guidelines and collect information needed to determine program eligibility.
Schedule follow-up visits and collect relevant information to help customers use employment services or training.
Conduct work-readiness assessments to determine customers’ readiness to apply for and attain employment.
Review employer job orders and refer qualified applicants to employers according to employer-defined standards.
Review applicant information and files for completeness to support program eligibility before referrals to training or support services.
Maintain contact with assigned training participants and provide ongoing case management, career advising, and coaching.
Coordinate and enroll customers in available training opportunities.
Document the services customers receive and the outcomes of those services.
Use interviewing, coaching and training techniques, labor market information, and recruiting skills to connect job seekers with employers.
Assist customers with job-search activities and individual employment plans.
Refer customers to additional resources.