WIOA Adult Workforce Connector

EDSI (Educational Data Systems, Inc.)•Franklin, PA

4d•$46,000 - $48,000•Hybrid

About The Position

Build relationships with agencies, educational institutions, and community-based organizations to connect participants to available services and to aid individuals who need further assistance. The WIOA Adult Workforce Connector position is for a dynamic and team-oriented individual to join a spirited team. As a WIOA Adult Workforce Connector, you will be responsible for building relationships with agencies, educational institutions, and community-based organizations to connect participants to available services and to aid individuals who need further assistance.

Requirements

High school diploma required
Demonstrated telephone, computer, written, and verbal communication skills
Strong organizational, prioritization, and problem-solving skills
Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs
Proficient in Microsoft Office applications
Regional travel is required
Able to work fully onsite, fully virtual, or in a hybrid environment
Clean driving record, valid Driver’s License, and reliable vehicle required

Nice To Haves

associate degree or some college preferred

Responsibilities

Build and maintain positive, collaborative relationships with agencies, educational institutions, and community-based organizations
Ensure concise and timely case management of all participants by completing required documentation and updates in CWDS and other designated systems of record
Develop, implement, and monitor Individual Education Plans (IEPs) aligned with customers’ educational and career goals
Provide career counseling, labor market information, and referrals to supportive services
Manage a caseload of participants by tracking participant progress toward education, training, and employment outcomes by updating records, submitting required case notes
Ensure compliance with WIOA adult/dislocated worker requirements and documentation standards
Conduct intake, eligibility determination, and case management when appropriate
Provide information to participants interested in educational training, create required individual Training Account documentation, and submit all completed materials for review and processing
Recruit applicants through outreach strategies including satellite sites, job fairs, schools, community organizations, and referral partners
Communicate with other departments and management to resolve problems
Facilitate workshops and coordinate onsite presentations by community partners on topics relevant to customers’ needs
Meet performance criteria on a weekly, monthly, and annual basis
Act as liaison between various departments to meet customer needs