WIOA Youth Workforce Connector

EDSI (Educational Data Systems, Inc.)

4d•Hybrid

About The Position

Build relationships with agencies, educational institutions, and community-based organizations to connect youth and young adult participants to available services and to aid individuals who need further assistance. This role involves managing a caseload of youth participants, tracking their progress towards education, training, and employment outcomes, and ensuring timely and accurate case management in compliance with WIOA youth program requirements. The position also includes recruiting applicants through various outreach strategies and providing information and support for educational training.

Requirements

High school diploma required
Demonstrated telephone, computer, written, and verbal communication skills
Strong organizational, prioritization, and problem-solving skills
Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs
Proficient in Microsoft Office applications
Regional travel is required
Able to work fully onsite, fully virtual, or in a hybrid environment
Clean driving record, valid Driver’s License, and reliable vehicle required

Nice To Haves

Associate degree or some college preferred

Responsibilities

Build and maintain positive, collaborative relationships with agencies, educational institutions, and community-based organizations.
Ensure concise and timely case management of all participants by completing required documentation and updates in CWDS and other designated systems of record.
Develop, implement, and monitor Individual Service Strategies (ISS) aligned with customers’ educational and career goals.
Provide career counseling, labor market information, and referrals to supportive services.
Manage a caseload of youth participants by tracking participant progress toward education, training, and employment outcomes by updating records, submitting required case notes.
Ensure timely and accurate case management by maintaining participant records and ensuring compliance with WIOA youth program requirements in CWDS and other designated systems.
Conduct intake, eligibility determination, and case management when appropriate.
Provide information to participants interested in educational training, create required individual Training Account documentation, and submit all completed materials for review and processing.
Recruit applicants through outreach strategies including satellite sites, job fairs, schools, community organizations, and referral partners.
Communicate with other departments and management to resolve problems.
Facilitate workshops and coordinate onsite presentations by community partners on topics relevant to customers’ needs.
Meet performance criteria on a weekly, monthly, and annual basis.
Act as liaison between various departments to meet customer needs.