Winterlights Production Crew, Visitor Services
About The Position
Join our Winterlights Production Crew, Visitor Services at the Eleanor Cabot Bradley Estate and help us light up the season for more than 20,000 guests! This isn’t your average winter job - you’ll be working in one of the most magical places in Massachusetts, surrounded by lights, music, and community. It’s a chance to be part of something festive, fun, and totally unique. We’re looking for upbeat, helpful, team players to keep the magic going behind the scenes — especially at our gift shop, food & beverage stations, and front gates. If you’re great with people, comfortable using a register, and can multitask with a smile, we want you on our crew!
Requirements
- A warm, welcoming attitude and a love for working with people
- Customer service or food/beverage experience (think: barista, retail, concessions, etc.)
- Point of sale skills (we use systems like Toast – or we’ll train you!)
- Comfort being on your feet for long shifts and working outdoors in chilly temps
- Willingness to lift up to 30 lbs and help with light setup/cleanup tasks
- A flexible, can-do spirit — Winterlights is a team effort!
- Availability evenings and weekends during Run of Show is required
Responsibilities
- Greet guests, check tickets, and keep the entry process smooth and welcoming.
- Prepare and ring up cocoa, treats, and glowing goodies in the gift shop and concessions area — and help restock when we sell out!
- Support the event setup: help hang lights, prep supplies, and keep the property tidy and safe before guests arrive.
- Keep everything running smoothly: pitch in with wayfinding, cleanliness, and ensuring a great guest experience from start to finish.
- Troubleshoot minor issues and communicate with the team to keep things on track.
- Take part in post-event takedown and storage (opportunities available through mid-January).
Benefits
- 40 hours of paid sick time upfront.
- Enjoy access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions for Trustees Staff, Volunteers and Interns.
- Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
