WINTER WONDERLIGHTS EVENT OPERATIONS ASSISTANT MANAGER

the Greensboro Science CenterGreensboro, NC
$15 - $16Onsite

About The Position

The Event Operations Assistant Managers are responsible for assisting the Event Operations Manager with the night-to-night operational needs of the new GSC seasonal light show, Winter Wonderlights. This show opens to the public on November 13, 2026 and runs through January 3, 2027.

Requirements

  • Strong management and problem solving skills.
  • Ability to communicate effectively and courteously with the public and the staff.
  • Strong knowledge of the Greensboro Science Centers operations, policies and procedures.
  • Ability and willingness to learn the general operational needs of the show.
  • Ability and willingness to operate cash registers and handle cash accurately.
  • Strength and dexterity are necessary to perform all required tasks, including lifting, stooping, standing for extended periods of time and bending.
  • Ability and willingness to work in a fast-paced environment with large crowds.
  • Ability and willingness to work in a variety of weather conditions.
  • Ability and willingness to perform a variety of duties including custodial tasks.

Responsibilities

  • Participating in planning meetings with the Winter Wonderlights GSC team in the last months leading up to the opening of the show.
  • Assist in coordinating (scheduling) admissions, retail, and event staff.
  • Assist with interviewing and hiring seasonal event staff.
  • Assist with customer service by greeting guests, handling inquiries, providing information and assistance, and informing patrons of, and enforcing, rules and regulations.
  • Assist in event staff training.
  • Assist with resolving issues and elevating emergency situations through the proper channels as needed.
  • Assist with carrying out additional duties as assigned by the Event Operations Manager.
  • Manage night-to-night operations in the absence of the Event Operations Manager.
  • Compose an EON (End of Night) report and email it to the Event Operations Manager on the nights is off duty.
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