Winter Security Associate - $1000 Bonus

Carvana•Hoffman Estates, IL

4d•Onsite

About The Position

Carvana is hiring a full-time, seasonal Winter Security Associate for its Safe & Secure team. The role protects associates, customers, and vehicles while helping keep the site safe and operational in changing weather. The position reports to the Safe & Secure Manager and combines gate security, vehicle and inventory tracking, safety support, emergency response, and winter operations. During severe winter weather, the associate may be the first person back on site to assess conditions and prepare the lot for operations. The facility operates 24/7, and gates must be manned at all times. The associate serves as a point of contact for associates, vendors, and visitors; monitors cameras and intrusion alerts; manages site access and vehicle movements; and conducts vehicle scans, safety audits, and location research. The position requires extensive walking and work outdoors in extreme cold, snow, ice, heat, and other conditions. Winter duties include plowing, shoveling, salting, brining, treating refreeze hazards, and providing extended support after storms. The associate may operate winter equipment, with training where applicable, and must follow required safety procedures and use protective equipment. The advertised pay range is $19.50 per hour. The posting also mentions a $1,000 bonus, a Winter Associate shift differential, and experience pay, with the latter two added to base wages. Carvana describes the role as a seasonal position with full benefits.

Requirements

1–2 years of experience in a customer service environment.
Strong verbal and written communication skills.
Sound decision-making in complex, fast-moving environments.
Ability to build working relationships and connect with people quickly.
Ability to organize, plan, and execute multiple tasks in a fast-paced setting.
Ability to handle conflict positively and productively.
Ability and willingness to work in extreme cold, snow, and ice, often as the first person on site.
Open availability and schedule flexibility for storms, overnight shifts, weekends, and extended post-storm support.
Ability to safely operate a snow plow and perform physical snow and ice removal.
Focused, alert, adaptable, and safety-first approach.
Valid driver's license; an MVR check is required for multiple-lot sites or roles involving driving between lots. No CDL is required.
Ability to read, write, speak, and understand English.
Must be at least 18 years old.
Ability to lift up to 60 pounds independently and carry or transport up to 60 pounds up to 20 feet.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, pull, and perform snow and ice removal.
Ability to work in cold, hot, noisy, wet, snowy, and icy environments that may include fumes or odors from vehicle maintenance.
Excellent visual acuity and manual dexterity.
Ability to use required safety equipment and protective garments.
Ability to drive frequently and perform computer data entry.
Must adhere to regular and predictable attendance.
Must pass a complete background check.
This safety-sensitive role is not eligible for visa sponsorship.

Nice To Haves

Familiarity with CCTV, RFID, card access, or other Safe & Secure technology.
Previous experience supporting an OSHA or safety team program.
Experience with crisis prevention or response plans.
Snow plow or truck-and-plow experience.
Skid steer, loader, or heavy-equipment experience.
Brine and snow-removal experience; the company is willing to train and certify.
Transferable experience from fast-paced, high-accountability environments; prior winter-operations experience is not required.
Quick-learner mindset and interest in transitioning to a year-round Safe & Secure role.

Responsibilities

Provide service-first interactions and represent Carvana at the gate for associates, vendors, and visitors.
Monitor live cameras, review footage, and investigate intrusion alerts using the Unified Security Platform.
Use the Safe & Secure App and RFID technology to enforce site ingress and egress procedures.
Manage and document vehicle movement through Inspection Center entrance and exit gates.
Respond to emergencies using training in first aid, CPR, and AED, and follow emergency protocols.
Keep the site operational in varied weather, including performing winter snow removal and summer heat-safety protocols.
Identify environmental hazards, conduct safety audits, and reinforce safe practices.
Scan vehicles using mobile rover technology and handheld scanners, and support accurate inventory tracking.
Walk to restricted or hard-to-access areas of the lot as needed.
Research vehicle locations and provide accurate, detailed reports to leadership.
In winter, assess the site in harsh conditions and make it safe and operational for the team.
Plow, shovel, salt, and brine entry paths, employee lots, load/unload zones, gates, and narrow rows between parked vehicles.
Manage salt-bin execution at Inspection Center doors and pre-treat and re-treat danger zones, including refreeze conditions.
Provide winter support for 7–10 days after storms as melting and refreezing continue.
Operate winter equipment safely, including snow plows and, with training, trucks with plow and salt-spreader attachments, skid steers, and loaders.
Follow salt, brine, ice-cleat, and other safety protocols.