Winter Lift Operator - Giants Ridge

Guest Services, Inc.•Biwabik, MN

1d•$17•Onsite

About The Position

The Lift Operator is responsible for the safe, efficient, and courteous operation of ski lifts, conveyors, and tows while providing exceptional guest service. This position plays a critical role in ensuring guests have a safe and enjoyable mountain experience by monitoring lift operations, assisting passengers with loading and unloading, maintaining orderly lift lines, and responding appropriately to operational or safety concerns. Lift Operators are expected to maintain a high level of situational awareness, follow all safety procedures, communicate effectively with guests and team members, and work outdoors in varying weather conditions throughout the winter season. Be part of one of the most important roles in our winter operations – getting guests safely and efficiently up the mountain so they can enjoy the slopes! Giants Ridge, managed by Guest Services, is hiring both full-time and part-time Lift Operators for the 2026-20267 winter season. Lift Operators are the heart of the ski hill experience. They help keep the lifts running smoothly, assist guests as they load and unload, and make sure everyone enjoys their day on the mountain. It’s a role that combines steady responsibility with the fun energy of a winter resort – some moments are fast-paced, others calm and quiet, but every day comes with great views and great people. We’re looking for team members who are reliable, energetic, and outgoing – people who can provide friendly, helpful service in all types of winter weather. Enjoy the flexibility to build a schedule that fits your lifestyle. With part time and full time opportunities, we can work together to a create a schedule that works for you while helping us meet the needs of our guests. Positions may include a mix of day, evening, weekend and occasional holiday shifts.

Requirements

Must be at least 18 years of age.
Must have a strong work ethic and be dependable.
Ability to understand verbal and written instructions effectively.
Must have strong customer service and communication skills.
Ability to work in a guest-facing role within a resort setting
Ability to work outdoors in all winter weather conditions
Flexible availability, including some evenings, weekends and holidays

Responsibilities

Monitors guests use of lifts, including checking tickets and denying use of lifts.
Maintain lift loading / unloading areas, ramps, lift entrances and mazes in such a manner as to ease the guests use of the lift.
Provide a welcoming environment for all staff and guests.
Be knowledgeable about, follow and enforce all Giants Ridge policies, procedures and protocols.
Follow all established opening, on-shift and closing policies and procedures.
Conduct and legibly document daily inspections of lifts, tows and conveyors.
Effectively communicate problems to Supervisors and/or lift maintenance personnel.
Instruct participants in the proper use of Giants Ridge facilities, equipment and activity offerings.
Assists in the evacuation of a disabled lift.
Performs other duties as assigned.