Operates aerial lifts, conveyors, and tows while assisting passengers in the safe loading and unloading. Provides excellent customer service through interaction with all lift passengers. Additionally, the Lead Lift Operator will be responsible for providing breaks, directions, and training for lift operators in assigned areas. Assists in the setting up of multiple lifts each day. Provides daily on the job training to new and returning lift operators. Leads Lift Operators in the completion of tasks as assigned by the Mountain Manager, Director of Mountain Operations, and Lift Maintenance Manager. Trains and instructs team members in all established opening, on-shift and closing policies and procedures. Instructs and assists others in maintenance of lift loading / unloading areas, ramps, lift entrances, and mazes in such a manner as to ease the guests’ use of the lift. Monitors guests' use of lifts, including checking tickets and denying use of the lifts. Provides a welcoming environment for all staff and guests. Be knowledgeable about, follow and enforce all Giants Ridge policies, procedures and protocols. Conducts and legibly documents daily inspections of lifts, tows and conveyors. Effectively communicates problems to Supervisors and/or lift maintenance personnel. Instructs participants in the proper use of Giants Ridge facilities, equipment and activity offerings. Assists in the evacuation of a disabled lift. Performs other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed