WINERY SECURITY GUARD
About The Position
The Winery Security Guard will be responsible for maintaining a safe and welcoming environment during winery events. This role involves monitoring guests, protecting property, enforcing company’s policies, and assisting the staff, and responding to incidents professionally while providing excellent customer service. Ponte Family Estate Winery is a real working winery, growing and producing over 20 estate grown varietals within certified sustainable facilities. We are located right next to our Four Diamond, 90 room, boutique hotel Ponte Vineyard Inn. We are surrounded by 300 acres of mature vineyards and views of rolling hills. Our guests visit us seeking a relaxing day or overnight stay in the country. We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.
Requirements
- Must be 18 years old.
- Must be available to work weekends and holidays.
- Must be able to work special events ( i.e. weddings, private parties, wine club parties, in house events, etc.)
- Positive attitude, good conversational skills and enjoys working with the guests.
- Fluent in English.
- Able to engage the guests in a clear and professional manner.
- Be willing and able to work well under pressure.
- Work in high paced work environment.
- Ability to multitask.
- Reliable transportation and flexible scheduling.
- Ability to stand and walk for extended periods.
- Valid California BSIS Guard Card required.
- Ability to work evenings, weekends, holidays, and special events.
- Excellent customer service and conflict de-escalation skills.
- Ability to stand and walk for extended periods.
Nice To Haves
- AA degree in Police sciences or related field.
- CPR/First Aid certification
- Previous security, hospitality, or event experience preferred.
- Experience with wine desirable but not essential.
- Prior experience providing security at wineries, hospitality venues, concerts, weddings, festivals, or special events.
- Experience managing intoxicated guests and crowd control.
- California Responsible Beverage Service (RBS) certification preferred.
Responsibilities
- Respond to guests’ requests and emergencies in a timely and professional manner.
- Continuously patrol and monitor entrances, exits, parking lots and event space and report all suspicious occurrences or safety concerns.
- Respond promptly to medical emergencies, disputes, intoxicated guests, or security incidents.
- Assist or direct the investigation of suspected theft or misconduct of associates and guests. Investigate damage to property.
- Follow lost and found procedures and ensure guest property is properly secured.
- Complete incident reports and maintain accurate security logs.
- Be familiar with emergency procedures, and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency.
- Perform any additional duties as requested by the Events and Catering Manager.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
