Winery Ambassador (Inside Sales) (Full-Time)

Willamette Valley Vineyards•Turner, OR

10d•Onsite

About The Position

Willamette Valley Vineyards, a leading producer of world-class wines, is looking to expand our team with a dedicated and knowledgeable Winery Ambassador. This Inside-Sales focused role is designed to help us connect with wine enthusiasts and customers at our beautiful Estate in the Salem Hills. This role is an exciting opportunity to leverage your expertise in wine while driving sales and building lasting customer relationships. Position Overview: As a Winery Ambassador focused on Inside Sales at our Winery, you will be responsible for promoting and selling our exceptional wine portfolio to both new and existing customers. The role will involve a strong focus on outbound phone sales, where you will spend approximately 75-80% of your time actively selling over the phone—connecting with new and existing customers, driving direct-to-consumer revenue, and growing long-term client relationships. The remaining portion of your role will include hosting high-touch, appointment-based winery experiences for top clients and prospects.

Requirements

1–3+ years of phone-based sales experience (inside sales, call center, DTC, or similar)
Proven track record of meeting or exceeding sales quotas
Strong verbal communication and persuasion skills
Experience with CRM or sales tracking tools
Ability to build rapport quickly and maintain customer relationships over time

Nice To Haves

Experience in wine, sales, and/or hospitality

Responsibilities

Make high-volume outbound sales calls to prospective and existing customers
Drive revenue through consultative selling, upselling, and closing techniques
Consistently meet or exceed weekly and monthly sales goals
Build and manage a personal book of business through follow-up and relationship management
Re-engage past customers and convert new leads into loyal buyers
Host elevated, appointment-based winery experiences for qualified clients
Maintain detailed records of customer interactions and sales activity in CRM systems.
Must be able to lift 40 lbs.
Must be available to work on weekends AND on-site winery events, as most events are held over holiday weekends, such as Memorial Day and Thanksgiving.
Must have a valid OLCC permit or ability to obtain before a start date.
Must have highly developed organizational and time management skills, with the ability to multi-task, work independently and as part of a team.
Must be able to build team dynamics and synergy across departments, and optimize resource potential.
Must be able to communicate through active listening skills and gather accurate insights to human behavior.
Must be independently motivated to generate sales for Domaine Willamette.
Must be able to meet and exceed sales goals.
Must be team focused and be ready and willing to reasonably assist in other areas of the business as needed.
Respond to customer requests (phone calls, emails, chats, etc.) within 24 hours except for days off and vacation.
Supports company's effort to create a more sustainable, cross-cultural, and "green" environment.