Winery Ambassador (Inside Sales) (Full-Time)

WILLAMETTE VALLEY VINEYARDS•Turner, OR

10d•Onsite

About The Position

Willamette Valley Vineyards is seeking a dedicated and knowledgeable Winery Ambassador for an Inside-Sales focused role at their Estate in the Salem Hills. This position involves promoting and selling their wine portfolio to new and existing customers, with a significant emphasis on outbound phone sales (75-80% of the time). The role also includes hosting high-touch, appointment-based winery experiences for top clients and prospects, driving direct-to-consumer revenue, and building long-term client relationships.

Requirements

1–3+ years of phone-based sales experience (inside sales, call center, DTC, or similar)
Proven track record of meeting or exceeding sales quotas
Strong verbal communication and persuasion skills
Experience with CRM or sales tracking tools
Ability to build rapport quickly and maintain customer relationships over time
Must be able to lift 40 lbs
Must have a valid OLCC permit or ability to obtain before a start date
Must have highly developed organizational and time management skills, with the ability to multi-task, work independently and as part of a team
Must be able to build team dynamics and synergy across departments, and optimize resource potential
Must be able to communicate through active listening skills and gather accurate insights to human behavior
Must be independently motivated to generate sales for Domaine Willamette
Must be able to meet and exceed sales goals
Must be team focused and be ready and willing to reasonably assist in other areas of the business as needed

Nice To Haves

Enthusiastic wine professional with a flair for sales and a passion for building relationships

Responsibilities

Make high-volume outbound sales calls to prospective and existing customers
Drive revenue through consultative selling, upselling, and closing techniques
Consistently meet or exceed weekly and monthly sales goals
Build and manage a personal book of business through follow-up and relationship management
Re-engage past customers and convert new leads into loyal buyers
Host elevated, appointment-based winery experiences for qualified clients
Maintain detailed records of customer interactions and sales activity in CRM systems
Respond to customer requests (phone calls, emails, chats, etc.) within 24 hours except for days off and vacation
Supports company's effort to create a more sustainable, cross-cultural, and "green" environment