Wine Tasting Sales Associate

LaBelle Winery•Amherst, NH

6d•Onsite

About The Position

The Wine Tasting Sales Associate role requires a personable, engaging, and highly energetic individual with a passion for customer service. The successful candidate will be an excellent representative of the LaBelle Winery brand and possess a strong team mentality. This position involves educating guests about LaBelle Winery's offerings, promoting wine club memberships, and driving sales through exceptional customer experiences.

Requirements

Excellent customer service skills and the ability to exceed customer expectations.
Ability to work efficiently in a fast-paced environment.
Strong work ethic with the willingness to take initiative.
Able to handle money accurately and operate a point of sale system.
Team work.
High School Diploma.
Bartending and/or server experience (2 + years).
Sales experience (2+).

Nice To Haves

Food service certificate preferred.

Responsibilities

Engage guests with a welcoming, educational winery experience with a huge emphasis on customer service, ensuring each customer’s experience is exceptional, dazzling, and memorable.
Consistently deliver outstanding customer service, recognizing that small details make experiences memorable.
Provide first-line information to customers by greeting, directing, and answering questions regarding wines, food, merchandise, history, and the facility.
Greet guests.
Answer phones.
Acquire a strong comprehension of wines, including descriptions and pairings.
Serve samples of wine to customers in both small and large settings.
Conduct tours of LaBelle Winery.
Provide travel and hotel information to guests.
Stock and price merchandise.
Handle routine purchasing transactions, including operating cash registers.
Expand wine education.
Promote and sell wine and vineyard club memberships, building strong customer relations for returns and developing community recognition.
Retain and memorize the menu, providing recommendations for food, wine, or beverages.
Collaborate with the kitchen and staff for a prompt and above-satisfactory experience.
Maintain dining ambiance with an enthusiastic manner.
Protect the establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
Maintain a strong sales-driven mentality, ensuring tastings are profitable.
Other duties as assigned.