Wine & Spirits Clerk

Festival Foods•Fort Atkinson, WI

1d•Onsite

About The Position

This role puts you at the heart of the guest experience. As a Wine & Spirits Clerk/Cashier, you’ll be part of a team that helps guests find the perfect pairing for any occasion—from local craft beers to premium wines and specialty spirits. You’ll work closely with your team leaders to keep the department running smoothly, while providing friendly, knowledgeable service that makes shopping enjoyable and easy.

Requirements

Must be at least 21 years of age in order to sample products sold in the wine and spirits department.
Ability to deal tactfully and effectively with customers
Good oral and written communication skills
Thorough understanding of all safety requirements and company safety policies.
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises.
Proper training and knowledge of the following equipment/procedures: hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques.

Nice To Haves

Experience as a bartender
Retail customer service enthusiasm
Enjoy helping others discover new favorites

Responsibilities

Help guests find what they’re looking for, offer recommendations, and take special orders.
Answer questions, resolve concerns, and ensure every guest leaves feeling supported.
Work alongside associates and leadership to meet department goals and maintain high standards.
Maintain inventory levels, ensure accurate pricing, and keep shelves stocked and organized.
Check out purchases with accuracy and a smile.
Help maintain a clean, safe, and welcoming environment for guests and team members.
Work with vendors, managers, and fellow associates to exceed expectations.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Other duties as assigned.