Wine Specialist

RH Restoration Hardware•Yountville, CA

1d•$19 - $22•Onsite

About The Position

RH is seeking an experienced Wine Specialist to provide elevated hospitality to our guests and deepen connections with a curated selection of vintner partners at the RH Wine Vault. The Wine Specialist will strive to build a strong rapport with every guest and create opportunities to generate retail sales. A passion for hospitality and sales is essential, and the best candidates will share our belief that providing delightful hospitality is one of the most effective and personal ways to connect with guests.

Requirements

1+ years experience in wine sales and hospitality
Computer proficiency, POS software experience
Developed sensory perception of wines through site, smell, and taste
Strong attention to service and hospitality detail
Ability to multitask, prioritize and manage multiple projects, workload and business partners in a fast-paced environment
Exemplary interpersonal communication skills - written and verbal
Willingness to work flexible schedules, including weekends, evenings and holidays

Nice To Haves

WSET, Court of Master Sommeliers, or similar wine education certification preferred

Responsibilities

Live Our Vision, Values and Beliefs every day
Represent the RH brand through polished communication, personal appearance and professionalism to create memorable wine-tasting experiences and strong guest relationships
Use dynamic and intuitive approach to sales to meet company goals
Maintain a high level of familiarity with regional wine history, wineries of interest and other hospitality businesses
Share your passion, experience, and wine knowledge with guests to create ongoing rapport, elevated hospitality experiences, and ensure guests leave with a full understanding of the RH Wine Vault and its offerings
Capture membership sign-ups and retail sales through intuitive guest interactions
Open and close the business on a daily basis according to checklists
Effectively conduct point of sale procedures and cash handling
Maintain hospitality areas to ensure they are kept clean and safe
Participate in restocking and wine inventory procedures