Wine Educator

Boardwalk IG Management•Yountville, CA

3d•Onsite

About The Position

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! We are seeking a passionate and knowledgeable Wine Educator to deliver exceptional wine education experiences to our guests. The Wine Educator is a key ambassador of The Estate Yountville, creating memorable wine experiences that build relationships, drive direct-to-consumer sales, and grow wine club membership. The ideal candidate is polished, engaging, sales-minded, and passionate about wine and luxury hospitality.

Requirements

Wine, luxury hospitality, fine-dining, or related experience preferred.
Strong communication, presentation, sales, and relationship-building skills.
Polished professional presence and confidence presenting membership opportunities.
Ability to work independently and collaboratively in a fast-paced environment.
POS and CRM experience preferred
Weekend, holiday, and occasional evening availability required.

Responsibilities

Convert qualified guests into wine club members and achieve individual sales goals.
Build relationships that generate repeat purchases, referrals, and long-term loyalty.
Conduct personalized follow-up, outbound outreach, release campaigns, and retention efforts.
Contribute directly to estate revenue and sustained membership growth.
Host private tastings with warmth, confidence, and professionalism.
Deliver personalized service and share The Estate Yountville story through engaging wine education.
Coordinate with culinary and events teams on elevated food-and-wine experiences.
Maintain tasting spaces, materials, inventory, and presentation to luxury standards.
Execute opening, closing, reservations, guest communications, and daily tasting-room procedures.
Support inventory control, member events, and cross-department coordination.
Maintain exceptional organization, accuracy, and attention to detail.