Wine Educator (Full time)

Trefethen Family Vineyards • Napa, CA

1d • Onsite

About The Position

Trefethen Family Vineyards is seeking a full-time Wine Educator to join their estate hospitality team. This role is responsible for educating and entertaining guests, providing welcoming and authentic experiences, and driving wine sales and wine club sign-ups. The Wine Educator will primarily host guests at the estate, but will also be trained to assist with other hospitality functions, including leading tours of the estate vineyard and Historic Winery.

Requirements

• Effective, courteous, and positive communicator, both with visitors and team members.
• Passion for fine wine, hospitality, selling, and storytelling with a strong attention to detail.
• Proficiency with Commerce7 or similar POS systems, TOCK and other Microsoft programs.
• Teamwork attitude and eagerness to grow within a supportive and collaborative environment.
• Desire to keep learning more about our wines, our story, and our approach to hospitality.
• Professional appearance and demeanor.

Responsibilities

• Educate and entertain guests about Trefethen's story and wines.
• Provide welcoming and authentic experiences for guests.
• Generate wine sales and wine club sign-ups.
• Assist with greeting guests at reception and coordinating tasting experiences.
• Accurately enter customer information and sales transactions into POS software.
• Set up and break down tasting areas.
• Support other members of the Retail & Hospitality team as needed.
• Lead tours of the estate vineyard and Historic Winery.

Benefits

• medical/dental/vision insurance
• paid sick and vacation time
• paid holidays
• participation in our 401k plan
• employee wine allocations
• fruit and vegetable allocations from our estate gardens

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed