Wine Educator

The Wonderful Company•Napa, CA

9h•$25 - $27•Onsite

About The Position

Wonderful Wines, the premium wine division of The Wonderful Company, unites three iconic wineries — JUSTIN Vineyards & Winery, Lewis Cellars, and Landmark Vineyards — under one visionary umbrella. Known for innovation, entrepreneurial drive, and relentless pursuit of excellence, our mission is to craft extraordinary wines and unforgettable experiences. A new era of luxury hospitality is in Napa. Lewis Cellars is building on its legacy, now with a reimagined estate and a world-class culinary program led by our MICHELIN-Starred Executive Chef. This is more than just a new tasting room—it's an opportunity to shape something extraordinary at a destination where handcrafted wines meet exceptional service. Our tasting room team is growing! As a Wine Educator, you will ensure each guest is warmly greeted and seated for their chosen tasting experience. You will pour and explain our wine and unique history in the region, serve and support in the dining room, and work closely with our chef team to create an amazing experience for all visitors. This full-time role requires a flexible schedule, including weekends and holidays, and the ability to work evening shifts as needed.

Requirements

Previous experience in a restaurant or hospitality environment is preferred but not required
2 years of retail sales experience preferred
Must possess a passion for wine and the wine industry
Availability to work flexible hours, including weekends, holidays, and evening shifts
A thorough understanding of wine and food pairings, including origins, preparation/production methods, and the ability to explain why certain wines pair well with set food items
Excellent communication skills and ability to relate to people at all levels
Willingness to learn and work in a fast-paced environment
Ability to follow instructions and work independently or as part of a team
Strong organizational and time management skills
High school diploma or equivalent is a plus

Responsibilities

Create engaging, educational, and memorable guest experiences
Assist in the achievement of financial goals including: Tasting Room wine sales, Tasting Room food sales, executing an elevated food and wine experience, Wine Insider sign-up goals
Perform monitoring and stocking duties as assigned
Maintain a clean and organized work environment, including: Tasting Room, Dining Area, Patios, Wine Storage
Address guest concerns and complaints using good judgment and tact. Elevate complaints to management when necessary
At the end of shift/service, complete the following: Process all guest checks, Allocate pooled gratuities to the Gratuity Report, Clean and reset the dining room, Complete all closing side work
Continuously educate yourself on new Lewis wine releases, as well as viticulture and winemaking technique
Attend all monthly and weekly Tasting Room meetings

Benefits

Access to top-notch medical coverage
comprehensive vision and dental plans
401k with match eligibility
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Clear paths for career progression and internal mobility across our diverse family of brands and business units.
Dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice
Wonderful Neighbor to contribute to group service projects within our local communities.