Windows Systems Engineer – (w/ active Secret)

Critical Solutions•Norfolk, VA
•Onsite

About The Position

Critical Solutions is seeking a Windows Systems Engineer to support a federal customer’s Windows Platform Services team. The team maintains, supports, and secures Windows Server operating systems in a large-scale enterprise environment. Work is performed onsite at the customer location in Norfolk, Virginia, supporting unclassified or classified environments and mission-critical systems and services. The role requires collaboration with internal and external teams and availability for either an afternoon/night shift Tuesday through Saturday; the specific shift will be determined based on team staffing needs.

Requirements

  • U.S. citizenship.
  • Active DoD Secret Security Clearance or higher.
  • Bachelor’s degree in Computer Science, Engineering, Business, Information Technology, or a related field.
  • Current, active Security+ certification.
  • Strong communication, analytical, and troubleshooting skills.
  • Availability to work either an afternoon/night shift Tuesday through Saturday.
  • Successfully pass the federal agency background investigation and fingerprinting requirements.

Nice To Haves

  • Additional technical certifications related to Windows Server administration, cybersecurity, cloud technologies, or infrastructure operations.
  • Experience with Windows Server administration and troubleshooting.
  • Experience with Windows Server patching and IAVA vulnerability mitigation.
  • Experience building Windows Server 2016, 2019, and 2022 systems.
  • Experience with STIG remediation and compliance.
  • Experience supporting Windows platforms in a large-scale enterprise environment.

Responsibilities

  • Perform Windows Server patching, IAVA vulnerability remediation, and security compliance activities across supported environments.
  • Build, configure, maintain, and troubleshoot Windows Server 2016, 2019, and 2022 systems.
  • Support the IT infrastructure lifecycle, including planning, installation, configuration, administration, monitoring, troubleshooting, upgrades, and decommissioning.
  • Maintain Windows Server platform compliance with operational policies, security requirements, and industry standards.
  • Identify, troubleshoot, and resolve operating system, infrastructure, patching, and application-related issues.
  • Perform STIG remediation and support cybersecurity compliance activities.
  • Support enterprise applications, infrastructure, and services in coordination with technical teams, customers, subcontractors, and vendors.
  • Participate in moderately complex projects and operational initiatives by providing technical analysis, recommendations, and implementation support.
  • Use independent judgment within established processes to identify technical solutions and corrective actions.
  • Evaluate unique technical situations and recommend improvements to system reliability, security, and operational efficiency.

Benefits

  • 100% premium coverage for medical, dental, vision, and life insurance.
  • Supplemental insurance.
  • 401(k) matching.
  • Flexible time off (PTO) and holidays.
  • Higher education and training reimbursement.
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