Window Systems Administrator
About The Position
The Windows Systems Administrator designs, installs, configures, and supports internal and/or external networks and systems, and provides guidance and training to desktop support staff. The role supports ComNet Communications’ IT systems and infrastructure, including computers, printers, monitors, applications, security, and network performance. It also provides remote support to regional data centers and field offices, with some travel required. The administrator documents internal IT and end-user processes, leads end-user requirements gathering, and works with vendors and third-party contractors to manage projects and obtain products and services. The position may include other job-related duties as assigned. ComNet describes its broader work as focused on safety, quality, service excellence, and environmental responsibility, including recycling cabling materials, reducing packaging waste, and using efficient installation methods.
Requirements
- Demonstrated excellent knowledge of Microsoft technologies, Azure, Windows desktop and server operating systems, Office 365, and GPOs.
- Experience with ERP systems and ERP migrations.
- Ability to troubleshoot WAN, LAN, and WLAN issues, sometimes under pressure.
- Strong analytical and problem-solving skills.
- Ability to work effectively both in a team and independently.
- Strong written and verbal communication skills.
- Creativity and latitude in carrying out the work.
- Positive, customer-service-oriented attitude and excellent interpersonal and customer service skills.
- Ability to multitask and prioritize effectively.
- Ability to take direction and adapt quickly to changing business needs.
- Ability to think and act independently.
- Ability to lead people and obtain results through others.
- Ability to perform repetitive motions of the wrist, hand, or fingers.
- Ability to see things at close vision.
- Ability to lift and/or move up to 20 pounds.
Nice To Haves
- Experience with VMware, Cisco, Hyper-V, and Palo Alto firewalls is greatly preferred.
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
- Some project management experience is desired.
Responsibilities
- Purchase, configure, upgrade, maintain, and troubleshoot computers, printers, and monitors.
- Mentor and develop desktop staff.
- Develop and/or help maintain IT systems, infrastructure, applications, and security.
- Monitor and test network performance and troubleshoot issues.
- Secure the network by developing network access, monitoring usage, and analyzing logs.
- Remotely support regional data centers and field offices; some travel is required.
- Document internal IT and external end-user processes and lead end-user requirements gathering.
- Work with vendors and third-party contractors to manage projects and secure products and services.
- Research and recommend applications, equipment, upgrades, and patches.
- Maintain job knowledge through educational opportunities, professional publications, personal networks, and professional organizations.
- Perform other duties as assigned.
