Windows System Administrator (SA2) (Government)
About The Position
AT&T Global Public Sector is hiring a lead Windows Systems Administrator to manage and maintain IT systems supporting regional IT services for end users. The role includes administration of physical and virtual systems, system availability, backup and recovery, configuration changes, patching, troubleshooting, and technical support. The position provides second- and third-tier support in a 7x24-hour environment and works with clients, vendors, programmers, and network support groups. The role is full-time, onsite five days per week at the designated work location in Columbia, Maryland. No relocation is offered. Required clearance is TS/SCI with polygraph. Salary is $98,100–$153,000 per year; individual starting salary may depend on geography, experience, expertise, and education or training.
Requirements
- Ten years of hands-on systems administration experience.
- Required TS/SCI clearance with polygraph.
- DoD 8570 IAT Level 2 Certification.
Nice To Haves
- Bachelor’s degree in Computer Science, Information Assurance, Information Security System Engineering, or a related discipline from an accredited college or university is preferred.
- Security+ certification is preferred.
Responsibilities
- Administer day-to-day IT systems, including availability, backup and restore, configuration changes, and maintenance and patching of physical and virtual systems.
- Install software releases, system upgrades, and patches, and resolve software-related problems; troubleshoot hardware and software.
- Perform system backups and recovery, potentially using non-standard tools and methods; maintain data files and monitor system configuration to ensure data integrity.
- Research and engineer new solutions and apply standard concepts, practices, and procedures for DevOps environments.
- Provide second- and third-tier support and coordinate timely resolution of computing hardware and software problems with clients, vendors, application programmers, and WAN/LAN support groups.
- Provide direct technical support for products delivered in a 7x24-hour environment.
- Monitor and respond to technical hardware and software problems using testing tools and techniques for desktop, server, LAN/WAN, voice, or video networks.
- Perform capacity planning, system administration and tuning, problem analysis, and hardware and software upgrades.
- Develop administrative policies, documentation, and procedures to ensure assets are properly maintained and operated.
- Install and configure workstations, servers, printers, and data, voice, or video network components as needed.
- Test hardware and software and establish system acceptance criteria.
- Develop local administrative policies and procedures to ensure database and system integrity.
- Meet with clients and support groups to establish critical dates and LAN and client/server requirements, determine training needs, and develop environment-specific system administration guidelines.
- Coordinate delivery and staging of client/server hardware and software, including Ethernet wiring for workstation and file server platforms.
- Configure and build server hardware and network interfaces to meet client and vendor technical specifications.
- Complete documentation for inventory and installation planning; build client profiles and system configurations for software distribution equipment.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
- Paid parental leave
- Paid caregiver leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T wireline phone
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
