Windows System Administrator (SA2) (Government)

AT&T•Columbia, MD

1d•$98,100 - $153,000•Onsite

About The Position

AT&T Global Public Sector is hiring a lead Windows Systems Administrator to manage and maintain IT systems supporting regional IT services for end users. The role administers system availability, backups and recovery, configuration changes, and the maintenance and patching of physical and virtual systems. It also installs software releases and upgrades, evaluates and installs patches, troubleshoots hardware and software, and helps research and engineer solutions in DevOps environments. The administrator provides second- and third-tier support in a 7x24-hour service environment, working with clients, vendors, application programmers, and WAN/LAN support groups to resolve issues. Responsibilities also include system monitoring and tuning, capacity planning, testing and acceptance of hardware and software, documentation and policy development, and coordination of client/server hardware and software delivery and installation. This is a full-time, onsite position performed at the designated work location five days per week in Columbia, Maryland. No relocation is offered. The position requires TS/SCI clearance with polygraph and ten years of hands-on systems administration experience.

Requirements

Ten years of hands-on systems administration experience.
Active TS/SCI clearance with polygraph.
Bachelor’s degree in Computer Science, Information Assurance, Information Security System Engineering, or a related discipline from an accredited college or university is preferred.
DoD 8570 IAT Level 2 certification; Security+ is preferred.

Nice To Haves

Bachelor’s degree in Computer Science, Information Assurance, Information Security System Engineering, or a related discipline from an accredited college or university.
DoD 8570 IAT Level 2 certification, with Security+ preferred.

Responsibilities

Administer day-to-day IT systems, including system availability, backup and restore, configuration changes, and maintenance and patching of physical and virtual systems.
Install software releases and system upgrades, evaluate and install patches, resolve software problems, and troubleshoot hardware and software.
Perform system backups and recovery, maintain data files, and monitor system configurations to ensure data integrity.
Research and engineer new solutions and apply standard concepts, practices, and procedures for DevOps environments.
Provide second- and third-tier support and coordinate timely resolution of computing hardware and software problems with clients, vendors, application programmers, and WAN/LAN support groups.
Provide direct technical support for products in a 7x24-hour environment.
Monitor and respond to hardware and software problems using testing tools and techniques for desktop, server, LAN/WAN, voice, and video networks.
Perform capacity planning, system administration and tuning, problem analysis, and hardware and software upgrades.
Develop administrative policies, documentation, and procedures to ensure assets are properly maintained and operated.
Install and configure workstations, servers, printers, and data, voice, or video network components as needed.
Perform testing and establish system acceptance criteria for current and new hardware and software.
Develop local administrative policies and procedures to ensure database and system integrity.
Meet with clients and support groups to establish critical dates and LAN and client/server requirements, determine training needs, and develop environment-specific system administration guidelines.
Coordinate delivery and staging of client/server hardware and software, including Ethernet wiring for workstation and file server platforms.
Configure and build server hardware and network interfaces to meet client and vendor technical specifications.
Complete inventory and installation-planning documentation, and build client profiles and system configurations for software distribution equipment.

Benefits

Medical, dental, and vision coverage
401(k) plan
Tuition reimbursement program
Paid time off and holidays, including at least 23 vacation days per year and nine company-designated holidays, based on date of hire
Paid parental leave
Paid caregiver leave
Additional sick leave may be available, subject to stated conditions
Adoption reimbursement
Short- and long-term disability benefits
Life and accidental death insurance
Supplemental critical illness, accident, hospital indemnity, and group legal programs
Employee Assistance Programs
Employee wellness programs
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T wireline phone