Windows Helpdesk Support

XperteksWilton, CT
Onsite

About The Position

Xperteks is looking to hire an Windows/PC Help Desk Support. This is a Full-Time On-Site position. A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site. Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Requirements

  • Proficient in Windows Operating System
  • Experienced and proficient in Remote Software Technologies
  • VPN Connectivity
  • TCP/IP LAN Networks
  • General Network and Firewall troubleshooting
  • Windows Troubleshooting
  • Printer Troubleshooting
  • Microsoft 365 and Cloud
  • GSuite Administration
  • Critical Thinker
  • Organized

Nice To Haves

  • Passionate about computers & technology
  • Up to date on the latest technologies
  • Able to troubleshoot and learn quickly
  • Experience with other various cloud platforms

Responsibilities

  • Provide general desktop, user and hardware support
  • Provide proactive system maintenance including backup solutions
  • Provide general connectivity and troubleshooting support
  • Provide network and server support
  • Provide good communication skills and documentation
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