Window Service Technician

Bliffert Lumber•Village of Germantown, WI

1d•Onsite

About The Position

The Window Service Technician is responsible for servicing windows and doors onsite at clients’ homes/businesses. Will be required to drive company vehicle. While on site, the service technician must be able to diagnose, appropriately explain and document issues and solutions to homeowners, contractors, developers, or architects.

Requirements

Valid driver's license and able to complete Fed Med certification.
Lifting to 100 lbs.
Daily travel to predetermined locals
Good Work Ethic
Ability to be self- driven and work independently.

Nice To Haves

1-2 years of window/door service experience

Responsibilities

Responsible for adjusting, replacing parts and pieces, performing water tests, taking measurements, and documenting all work performed both written and through imaging.
Responsible for driving to locations as dictated by pre-set appointments according to territory assigned.
Requisitioning parts from internal supplier necessary to perform field service work.
Communicating effectively via service tech portal after every job
Performing site inspections to determine appropriate action.
Work effectively with service scheduler to ensure jobs are completed daily.
Protect company values by keeping financial information and plans confidential.
Responsible for following and enforcing all safety rules and policies as outlined by and communicated by Bliffert Lumber management.
Act as our store’s representative and provide exceptional customer service.
Reports injuries immediately to Manager
Additional job responsibilities to be determined by Manager.