Window & Door Service Technician

Southern Lumber and Millwork Corp • North Charleston, SC

7d • Onsite

About The Position

As a Window & Door Service Technician, you will travel to residential homes and job sites in a company vehicle in and around the Charleston, SC area to inspect, diagnose, repair, and service residential windows and doors purchased from Southern Lumber. You will work closely with homeowners, builders, manufacturers, and our internal team to identify solutions, order replacement parts, complete repairs, and ensure an exceptional customer experience. This position includes ongoing product and technical training from industry-leading manufacturers including Marvin, Andersen, and Euro-Wall.

Requirements

• Window and door service experience
• Residential construction, carpentry, finish carpentry, or service technician experience
• Experience creating and managing work orders
• Ability to assess window and door functionality and performance issues
• Experience with Marvin, Andersen, or other premium window and door manufacturers
• Ability to use hand and power tools safely
• Strong troubleshooting and problem-solving skills
• Positive attitude and strong work ethic
• Excellent communication skills
• Highly organized and detail-oriented
• Dependable and self-motivated
• Coachable and willing to learn
• Team player who values honesty, integrity, and accountability
• Takes ownership of challenges and works toward solutions

Responsibilities

• Diagnose and troubleshoot residential window and door performance issues
• Perform service repairs, adjustments, and warranty work on windows and doors
• Create and manage service work orders
• Communicate professionally with homeowners, builders, and contractors
• Work with manufacturer technical support teams when necessary
• Maintain a clean, organized company vehicle and work area
• Deliver the Southern Difference through exceptional customer service

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Employee Discount
• On-the-Job Training
• Tools Provided

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed