Window Department Production Manager

Legacy Restoration•Ankeny, IA

9d•$80,000 - $85,000•Hybrid

About The Position

NOW HIRING: Attentive, quality-driven, and growth-focused leader! Join Legacy Restoration as a full-time Window Department Production Manager to help our team reach new heights while driving success for our company and our customers alike. Based in Ankeny, IA, we serve the Des Moines metro area. Other travel may be required. When homeowners need exceptional home repairs, whether after a storm, an accident, or simply the passage of time, they know to call Legacy Restoration! Our dedicated team excels in residential remodeling, renovation, and repair services, doing whatever it takes to restore our customers' home exteriors to fantastic condition. Since opening our doors in 2011, we've built an excellent reputation for being there when customers need us most.

Requirements

Ability to work full-time, Monday through Friday, with some Saturdays and evenings as needed
Experience with windows and restoration services
Leadership experience and skills
Committed to operational excellence

Responsibilities

Maintaining a high-performing culture and ensuring all activities align with our purpose, values, vision, and SOPs
Conducting daily check-ins with job supervisors, installation teams, and technicians
Assisting the director of windows with hiring, recruiting, filtering, and interviewing candidates
Setting clear performance, salary, incentives, and benefits expectations for new hires
Coordinating with HR for onboarding, pre-employment screenings, and WAVE/PI testing
Attending and leading LLDMT groups and table groups
Creating and maintaining department best practices
Training staff on company expectations, leading weekly team meetings, and inspiring them to complete exceptional work
Scheduling 1:1s and weekly production meetings to support team growth
Recognizing employee achievements
Encouraging collaboration and cooperation throughout the day
Overseeing company vehicle usage, maintenance, and driving patterns
Verifying window orders for accuracy
Overseeing project builds and coordinating all aspects of the job from beginning to end
Ordering materials, maintaining our inventory, and managing staffing levels to support project efficiency and quality
Monitoring AJOT for accuracy and revenue opportunities
Monitoring pipelines to ensure jobs are moving along and deadlines are met
Solving problems and making adjustments to ensure successful project completion
Monitoring emergency calls
Working directly with sales reps to answer questions and solve problems
Maintaining open communication and positive relationships between sales and production teams
Training reps on production processes and decision-making
Attending required sales meetings
Continuously learning sales processes and procedures