Window Department Production Manager

Legacy Restoration LLC•Lombard, IL

3d•$80,000 - $85,000•Onsite

About The Position

Legacy Restoration is seeking a full-time Window Department Production Manager based in Lombard, IL, to serve the Chicago metro area. This role is for an attentive, quality-driven, and growth-focused leader who will help the team reach new heights and drive success for the company and its customers. The company specializes in residential remodeling, renovation, and repair services, focusing on home exteriors. Since 2011, Legacy Restoration has built a strong reputation for providing exceptional home repairs.

Requirements

Ability to work full-time, Monday through Friday, with some Saturdays and evenings as needed.
Experience with windows and restoration services.
The ability to travel out of state to outer markets, possibly for weeks at a time, if needed.
Leadership experience and skills.

Responsibilities

Maintain a high-performing culture and ensure all activities align with company purpose, values, vision, and SOPs.
Conduct daily check-ins with job supervisors, installation teams, and technicians.
Assist the director of windows with hiring, recruiting, filtering, and interviewing candidates.
Set clear performance, salary, incentives, and benefits expectations for new hires.
Coordinate with HR for onboarding, pre-employment screenings, and WAVE/PI testing.
Attend and lead LLDMT groups and table groups.
Create and maintain department best practices.
Train staff on company expectations, lead weekly team meetings, and inspire them to complete exceptional work.
Schedule 1:1s and weekly production meetings to support team growth.
Recognize employee achievements.
Encourage collaboration and cooperation throughout the day.
Oversee company vehicle usage, maintenance, and driving patterns.
Verify window orders for accuracy.
Oversee project builds and coordinate all aspects of the job from beginning to end.
Measure Windows and Doors accurately prior to order placement.
Service/Repair Windows and Doors as needed.
Order materials, maintain inventory, and manage staffing levels to support project efficiency and quality.
Monitor AJOT for accuracy and revenue opportunities.
Monitor pipelines to ensure jobs are moving along and deadlines are met.
Solve problems and make adjustments to ensure successful project completion.
Monitor emergency calls.
Work directly with sales reps to answer questions and solve problems.
Maintain open communication and positive relationships between sales and production teams.
Train reps on production processes and decision-making.
Attend required sales meetings.
Continuously learn sales processes and procedures.