Will Call Supervisor
About The Position
A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. It’s time to energize your future! Don’t miss out on this electrifying opportunity – apply today! Stay connected with us – follow our journey, job openings, and latest news on LinkedIn and Facebook. If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it’s time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, “Whatever it Takes!” through our mindset competencies below: Adapt: Effectively embrace new situation and people Dare: Appropriately challenge the status quo Learn: Learn from others, from mistakes, and self-improve
Requirements
- Distribution Center experience preferred.
- Knowledge of Electrical Products preferred
- Must be willing to interact with customers.
- Ability to lift 25lbs.
- Must be willing to be certified on warehouse equipment.
- Good Computer skills.
- RF experience a plus.
Responsibilities
- Oversee/Instruct the Distribution Center Will-Call Team on the warehouse floor.
- Manage the sales order picking Queue and assign picks in priority order.
- Ensure all customers are taken care of in a timely manner
- Manage elevated customer service complaints
- Ensure the area is clean and neat
- Collaborate with other warehouse departments
- Clear out all tickets older than 5 days old with the Team.
- Maintain appearance of the Kiosk area
- Responsible for customer traffic in warehouse
- Ensure all customer service requirements are met, such as Quick Service, Professional Image and Respectful Communication
- Make sure all returns are handled according to company policy
- You must be responsible for handing RF Guns and lock up after shift ends
- Help train new and existing associates
- Set Positive example of for Will-Call associates.
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
