Will Call Counter Service Associate
About The Position
Join Our Team as a Will Call Counter Service Associate at Franklin Water Treatment, a Division of Franklin Electric At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated Will Call Counter Service Associate to represent our commitment to excellence. If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions! MOVE FORWARD WITH US
Requirements
- High school diploma or GED (required)
- Strong communication skills
Nice To Haves
- 0-2 years of relevant experience or training in customer service or a related field (preferred)
- E1 and Service Titan experience (preferred)
Responsibilities
- Ensures the fulfillment of customer orders and communicates with customers to ensure needs are met.
- Effectively engaging customers with attention to key business requirements and expectations, as well as providing relevant and relational order information; information related to new products and product accessories; and providing product specifications, programs, training, and pricing and delivery information.
Benefits
- Generous paid time off & holidays
- Health, dental, vision, and life insurance
- Paid parental leave
- 401(k) Plan with company match & service contributions
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Opportunities for training and career growth
- Health & wellness programs
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
