Will Call Associate - Houston, TX

SoneparHouston, TX
Onsite

About The Position

Crawford Electric Supply is seeking a Will Call Associate in Houston, TX. This role is more than just a job; it's an investment in a brighter, more sustainable future and a chance to join a team that makes a real difference for customers. Crawford Electric Supply provides electrical products and services to contractors, offering everything needed to bring electricity to various buildings. Operating throughout the southeastern United States and part of the global Sonepar group, Crawford Electric Supply values diverse perspectives and offers a supportive culture with great benefits and opportunities for career growth. The company prides itself on being a business partner to its customers, known for providing the best customer experience and a wide variety of electrical products. Crawford has cultivated a culture of growth, opportunity, innovative thinking, and stability for its employees for the past 30 years, living by the motto “Whatever it Takes!”

Requirements

  • Some warehouse experience preferred
  • Must be willing to interact with customers
  • Ability to lift 25lbs
  • Must be willing to be certified on warehouse equipment
  • Good Computer skills
  • RF experience a plus

Responsibilities

  • Ensure all customers are taken care of in a timely manner
  • Ensure area is clean and neat
  • Clear out all tickets older than 5 days old
  • Maintain appearance, stock, and pricing on bargain rack
  • Remove items from bargain rack after 30 days
  • Responsible for customer traffic in warehouse
  • Ensure all customer service requirements are met, such as Quick Service, Professional Image and Respectful Communication
  • Make sure all returns are handled according to company policy
  • Ensure all cash transactions are handled correctly

Benefits

  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)
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