Wide Format Display Graphics Solutions Analyst

Canon U.S.A., Inc. • Melville, NY

2d • Remote

About The Position

Canon USA is seeking a Wide Format Display Graphics Solutions Analyst (Analyst, Solutions). This role primarily supports the sales team by identifying opportunities at customer sites for Canon Colorado and Canon Arizona, providing technical advice on solutions and products. Post-hardware installation, the analyst will offer training and integration services to maximize solution effectiveness for the customer. While occasional involvement in customer issue resolution is possible, it is not the primary focus. The candidate should ideally reside near a major US airport in the Northeast. This is a full-time, virtual position. Although the office is open five days a week, reporting to the office is only required for specific business needs. Work schedules and office reporting requirements are subject to change based on business needs.

Requirements

• Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
• Experience with display graphics printing environments and RIP.
• Proven success as a Project Manager and ability to manage multiple projects of various sizes simultaneously.
• Proficient in IT technologies and in communicating technically with client IT professionals.
• Travel of over 75% or more in the assigned region is expected for this position.
• This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel.
• Individual must possess a clean valid state driver's license in order to obtain the position.
• This position requires driving, therefore a valid driver's license and acceptable driving record are necessary.
• Must remain in compliance with company safety guidelines and policies.

Nice To Haves

• The candidate must ideally live near a major US airport within the Northeast.

Responsibilities

• Responsible for the Project Management of various customers, driving the sale of a wide range of products and services utilizing Canon and 3rd party products and technologies.
• Work directly with Canon customers to understand their goals.
• Leverage experience and skills to perform detailed discovery associated with a customer’s business needs with specific focus on technology.
• Effectively capture customer requirements and work with a project team to document a proposal which will meet the customer’s specific needs.
• Coordinate the resources necessary to design and implement customer projects to completion in a manner that meets requirements, delivers customer satisfaction and ensure delivery of profitable revenue.
• Provide technical guidance to sales teams and customers.
• Ability to interact with multiple resources across various organizations including customers (multiple business units), sales, solutions consulting, project management, engineering, technical support and 3rd Parties as necessary.
• Researches, plans and evaluates the effectiveness of processes, systems, procedures or methodologies through review and evaluation of detailed data.

Benefits

• medical
• dental
• vision
• 401(k) Savings Plan
• discretionary profit sharing
• discretionary success sharing
• educational assistance
• recognition programs
• vacation
• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level