WIC Program Representative

Commonwealth of Pennsylvania • Dauphin County, PA

1d • Hybrid

About The Position

The Bureau of Women, Infants, and Children (WIC) is seeking a WIC Program Representative to support program operations through compliance monitoring, vendor oversight, technical assistance, and program administration. The position helps ensure services, benefits, and program activities meet federal and state requirements while supporting equitable access for participants. The role involves working with vendors, local agencies, and community partners to support high-quality WIC services and provide guidance on compliance and program improvement.

This is a full-time position with work hours of 8:00 AM to 4:30 PM, Monday through Friday, with a 60-minute lunch. Part-time telework of up to three days per week may be available, subject to change. Telework requires a securely configured high-speed internet connection and work from an approved location in Pennsylvania. Employees unable to telework may report to the headquarters office in Harrisburg.

Minimum qualifications are one year of professional experience administering the operations of a health, human, or social services program and a bachelor's degree, or an equivalent combination of experience and training. Applicants must meet the Pennsylvania residency requirement and be able to perform essential job functions. The position is subject to the Child Protective Services Law and requires satisfactory criminal history clearances following a conditional offer.

Requirements

• One year of professional experience in administering the operations of a health, human, or social services program and a bachelor's degree, or an equivalent combination of experience and training.
• Meet the Pennsylvania residency requirement.
• Be able to perform the essential job functions.
• Submit satisfactory criminal history reports and clearances as required by the Child Protective Services Law following a conditional offer.

Responsibilities

• Review grantee activities, evaluate corrective actions, and assess adherence to program requirements.
• Analyze vendor applications, conduct reviews, and recommend authorization or compliance actions based on findings.
• Identify potential fraud concerns, process complaints, and support investigative and reporting activities.
• Provide technical assistance, maintain training materials, and communicate policy updates to vendors and local agencies.
• Prepare reports, maintain documentation, and draft program communications accurately and promptly.
• Collaborate with internal and external partners while supporting system improvements, planning efforts, and program reviews.

What This Job Offers

• Job Type: Full-time