WIC Manager

CVCH•Wenatchee, WA

6d•Onsite

About The Position

The WIC Manager’s primary job function is to ensure effective day to day operations, provide supervision for assigned staff, and to ensure that the WIC program achieves their goals while maintaining the highest level of quality and compliance in accordance with State WIC guidelines and agency expectations. Uses a Continuous Quality Improvement Process to assess, plan, design, implement and evaluate care delivered to participants in these programs. Able to provide direct client services.

Requirements

Associate’s degree required or 5+ years direct WIC Experience in lieu of degree.
Minimum of two years of supervisory experience required.
English and Spanish fluency required
Strong interpersonal and communication skills
Analytical and problem-solving abilities
Ability to manage sensitive and confidential information

Nice To Haves

Bachelors preferred.
Washington State Certifier Competency Training within 6 months of hire.
Knowledge of CQI processes is desirable, with a background in Maternal/Child Health and WIC program guidelines extremely helpful.
Experience working with Hispanic culture preferred.

Responsibilities

Provides day-to-day supervision & management of WIC in alignment with the mission, core values and strategic goals of the organization
Recruits, hires, and orients new program staff
Performs daily coaching and annual evaluations
Schedules employees to meet program/customer needs.
Conducts regular departmental meetings.
Aligns department with agency strategic goals.
Provides direct client care, in both individual and group settings.
Responsible for development, monitoring and reporting of departmental budget.
Develop new programs to meet strategic initiatives.
Ensures compliance with State and Federal WIC program guidelines.
Maintains authorized participating WIC caseload for agency.
Collaborates with other departments to coordinate overall care and maximize delivery of services for clients and CVCH patients.
Responsible for all programs and applicable grant reports.
Participates in CVCH’s CQI process and uses this process to: Assess, plan, design, implement and evaluate service delivery to clients.
Develop processes to assist department in achieving excellence in service delivery.
Represents agency at local, state and federal agencies, conferences and other meetings regarding matters of interest or effect on CVCH at the request of the COO.
Performs other duties and tasks as assigned by supervisor
Start shift on time and meet attendance standards per the FTE assigned in HRIS system.
Follow safety policies and maintain a clean, safe work environment.
Demonstrate sound work ethics, flexibility, and cultural sensitivity
Uphold CVCH’s mission and core values in all interactions.
Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.
Run ad hoc reports as requested.
Participate in internal committees or special projects.
Contribute to internal communications or newsletters.

Benefits

Medical
Dental
Paid Leave
Holidays
Diversity Days
403(b) Retirement Plan with 150% CVCH match up to 3% of the employee’s contribution
Employee Assistance Program
Long-term Disability
Basic Term Life
Group Accidental Death and Dismemberment (AD&D)
Supplemental Term Life
Voluntary AD&D
Health Reimbursement Arrangement
Flex Plan: Medical
Flex Plan: Dependent Care
AFLAC Supplemental insurance
Wellness Stipend
Cell Phone Discounts
Tuition Reimbursement