Breastfeeding Peer Counselor & WIC Clerk – Bilingual English/Spanish (part-time)

Meeting Street•Providence, RI

13d

About The Position

Meeting Street is hiring a part-time, bilingual English/Spanish WIC Breastfeeding Peer Counselor and WIC Clerk for 20 hours per week. The role provides breastfeeding education and counseling to WIC participants during pregnancy, before and after birth, and through weaning, while also supporting WIC intake, certification, customer service, outreach, and recordkeeping. The position is scheduled Monday 8 a.m.–4 p.m., Wednesday 10 a.m.–5 p.m., and Friday 9 a.m.–2 p.m. Meeting Street emphasizes respect, compassion, integrity, inclusivity, and excellence, and expects employees to recognize and appropriately respond to racism and other forms of injustice. The organization states that it provides equal employment opportunity and protects employees and applicants from coercion, retaliation, and discrimination for participating in equal opportunity complaints or investigations.

Requirements

High school diploma or equivalent.
At least 6 months of related experience.
Knowledge of breastfeeding techniques and common challenges faced by breastfeeding parents.
Strong communication and interpersonal skills, with friendliness and cultural sensitivity.
Proficiency in spoken and written English.
Basic computer skills, including familiarity with email, scheduling systems, and electronic recordkeeping.

Nice To Haves

Additional training, certification, and/or experience in breastfeeding promotion, education, and support.
Experience in customer service, administrative support, or community outreach.
Bilingual or multilingual abilities; Spanish and English are specified for the position.
Previous WIC participant experience.

Responsibilities

Provide individualized breastfeeding education and counseling to WIC participants during pregnancy, before and after birth, and throughout breastfeeding until weaning.
Refer participants to agency and community providers when needed.
Conduct breastfeeding support groups that provide a safe space for participants to share experiences and receive peer support.
Evaluate, issue, and maintain appropriate documentation for breastfeeding equipment and supplies.
Provide customer service by telephone, fax, and face-to-face contact.
Keep accurate records and maintain confidentiality.
Greet participants and assist with intake, ensuring accurate collection of required information.
Answer phones, provide program information, and route calls to appropriate staff.
Contact participants with appointment reminders and program updates.
Support outreach efforts to engage and retain program participants.
Complete certification paperwork for WIC participants accurately.
Conduct height, weight, and hemoglobin measurements on participants.