Wholesale Territory Manager

VUC Inc.•Cleveland, OH

1d•Hybrid

About The Position

The Wholesale Territory Manager serves as the liaison between station operators and our Company ensuring consistent customer satisfaction. The Wholesale Territory Manager is responsible for wholesale fuel customer relationships and account management, and for optimized sales, increased brand value, business growth, and profitability levels in a specified territory. Wholesale customers include lessee dealers, dealer owners, commission marketers, and others. This position requires travel. This position is responsible for supporting our Cleveland, OH and Western PA markets. Only candidates currently residing in Cleveland, OH or Western PA (or within close proximity to the territory) will be considered. Relocation is not offered for this role.

Requirements

Bachelor's degree in business field or equivalent work experience.
Proficient in Microsoft Word, Excel, and PowerPoint.
Possess strong communication and customer service skills.
Possess problem solving and mathematical skills and have the ability to make rational decisions.
Be multi-task oriented.
Be detail oriented.
Possess the ability to work independently.
Be able to travel out of market on an as needed basis.
Valid driver's license.

Responsibilities

Counsel wholesale customers on retailing factors including competitive pricing, customer service, and retail facility appearance and cleanliness, assisting them in managing their business, improving their bottom line and maintaining compliance with brand and image requirements.
Offer guidance to station operators on station management functions including employee selection and training, money management, and inventory management.
Survey competitive retail prices throughout the territory and evaluate trends and market conditions; recommends retail adjustments within established strategies and company guidelines.
Provides support for the development of ancillary profit centers. These opportunities may include convenience stores, marts, snack shops, service bays, car washes, and joint ventures.
Monitor facility physical conditions and ensures appropriate maintenance activity is conducted.
Ensure station operator compliance with franchise agreement obligations and laws related to environmental record keeping and safety standards. Verifies station monthly CSLD testing compliance.
Assure station compliance with federal, state and local legal requirements - stays abreast of industry related laws, audits and enforces adherence to requirements, and makes appropriate recommendations to management.
Help with the investigation and resolution of customer complaints.
Coordinate all activity related to the sales, marketing, and merchandising of company products.
Energize and motivate station operator organization through value added meetings, timely and positive communications, and effective sales calls.
Encourage station operators to develop strong community relations.
Maintain knowledge of multiple supplier brand programs, requirements and procedures.
Deliver customer buy in and compliance with corporate and supplier brand programs.
Review P&L and other reports on a daily and period basis for opportunities to maximize territory profitability, cash flow, and customer satisfaction; Ensure financial integrity of station operators and our Company by routinely monitoring station gasoline volume levels, investigating significant volume improvement opportunities, and consulting with station operators on the optimum implementation of marketing programs to increase sales and profit.
Develop, execute, and maintain territory business plans, evaluating performance data, and providing action plans to Area Manager; Assume accountability for individual site profitability and the attainment of quantitative and qualitative territory performance objectives.
Generate a yearly budget and accomplish related results.
Identify, evaluate, and recommend sensible station capital projects.
Assists with the collection of accounts receivable balances on a routine basis.
Increase wholesale fuel volumes through customer counseling and acquisition of competitive conversion accounts and new to industry sites.
Work with executive management as it relates to the dealer business.
Actively solicit territory new business opportunities; develop new account proposals and negotiate proposal elements to deliver new business growth targets.
Qualify prospective customers through financial analysis and candidate evaluation.
Contract preparation and presentation.
Managing credit risk/exposure.
Control expenses.
Maintain professional and technical knowledge through educational workshops, professional publications, business networks, best practice monitoring; and professional societies.