Wholesale Production Retention Specialist - Remote

Longbridge Financial•Paramus, NJ

1d•$80,000 - $100,000•Remote

About The Position

The Wholesale Production Retention Specialist role is for someone with a reverse background in Processing and or Underwriting (2-3 years in Underwriting), has strong communications skills, can work with various departments in LBF and get loans across the finish line. This role involves performing upfront file structuring and maintaining pipeline retention to ensure loans are properly positioned for successful processing and closing. The specialist will oversee pipeline retention efforts by tracking active loan files, identifying and resolving structuring or process-related issues, and collaborating with Sales and Operations teams to improve pull-through and funded loan performance. They will review and provide guidance on complex loan scenarios, including LESA and TISA exceptions, Financial Assessments, Trusts, Residual Income calculations, Powers of Attorney, Property Types, Purchase Transactions, Self-Employment income, Credit, Condo/Single Unit Approval (SUA), and proprietary products. The role also includes reviewing credit reports for accuracy and completeness, assessing financial documentation, structuring loan files and purchase transactions to comply with company guidelines, submitting underwriting escalations, exception requests, and rush review requests, and evaluating condo/SUA files. A comprehensive second-level review of loans prior to adverse action decisions is also a key responsibility to identify potential solutions and retention opportunities. Additionally, the specialist will partner with Sales, Operations, and Underwriting teams to resolve loan structuring challenges, host regular open office hours for Loan Officers and Sales Coordinators, develop and deliver targeted training sessions, and serve as a subject matter expert and liaison between Sales and Operations. Finally, the role requires tracking, documenting, and maintaining detailed records of all loan reviews, recommendations, and decisions within the Loan Origination System (LOS) to support compliance and operational transparency.

Requirements

Reverse background in Processing and or Underwriting
2-3 years in Underwriting
Strong communications skills
Ability to work with various departments in LBF
Former Reverse Processor who now has their DE with 2-3 years of Underwriting experience.

Responsibilities

Perform upfront file structuring and maintain pipeline retention to ensure loans are properly positioned for successful processing and closing.
Oversee pipeline retention efforts by tracking active loan files, identifying and resolving structuring or process-related issues, and collaborating with Sales and Operations teams to improve pull-through and funded loan performance.
Review and provide guidance on complex loan scenarios, including LESA and TISA exceptions, Financial Assessments, Trusts, Residual Income calculations, Powers of Attorney, Property Types, Purchase Transactions, Self-Employment income, Credit, Condo/Single Unit Approval (SUA), and proprietary products.
Review credit reports for accuracy and completeness.
Assess financial documentation, including financial assessment, and residual income requirements.
Structure loan files and purchase transactions to comply with company guidelines.
Submit underwriting escalations, exception requests, and rush review requests to facilitate timely loan decisions and pipeline progression.
Evaluate condo/SUA files to ensure adherence to relevant policies.
Conduct a comprehensive second-level review of loans prior to adverse action decisions to identify potential solutions and retention opportunities.
Partner with Sales, Operations, and Underwriting teams to resolve loan structuring challenges and support successful loan outcomes.
Host regular open office hours for Loan Officers and Sales Coordinators to provide guidance, answer questions, and assist with loan scenario reviews.
Develop and deliver targeted training sessions on key underwriting, product, and operational topics based on identified business needs.
Serve as a subject matter expert and liaison between Sales and Operations, promoting consistent processes and effective communication across departments.
Track, document, and maintain detailed records of all loan reviews, recommendations, and decisions within the Loan Origination System (LOS) to support compliance and operational transparency.