Wholesale - Inside Sales Representative and A

Parrish Tire•Smithfield, NC

2d•Onsite

About The Position

In this role, the Wholesale – Inside Sales Representative and Administration Specialist will be tasked with managing inside sales and sales operations efforts with the goal of increasing overall service levels and account penetration.

Requirements

3–6 years of relevant in sales within the tire industry, hands‑on experience in the field
Ability to work well with a team and independently
Excellent organizational skills with a high attention to detail
Knowledge of regional market pricing and competitive landscapes with int the automotive and tire industry
Demonstrated experience in sales growth
Candidate must be proficient in cold calling relationship building, and achieving sales targets while working in an office setting
Dependable - Employee must be reliable, responsible and trustworthy, and complete all assigned obligations.
Attention to Detail - Employee must be thorough in completing tasks and must always be aware of potential safety issues.
Cooperation - Employee must be pleasant with others on the job and display a good-natured, cooperative attitude.
Integrity - Employee is required to be honest and ethical.
Communication - Employee must provide courteous and clear written and verbal communication with customers and co-workers.

Nice To Haves

Associate degree in marketing, business, or communications is preferred
Tire Product experience is preferred – including knowledge of load and speed ratings, UTQG grades, OE fitment requirements, and performance characteristics across major brands
AS400 experience preferred
Bilingual in English and Spanish preferred

Responsibilities

Work individually and in conjunction with existing account managers to increase sales of key brands and products through improved service levels, communication, and relationship building.
Identify and contact potential customers through cold calling, warm calling and other outreach methods
Present tire products, services, and solutions to meet customer needs, explain benefits and close deals with complete customer satisfaction
Build relationships with new and existing customers, including fleet and commercial accounts
Provide reporting as necessary to key accounts as it relates to program attainment goals, pricing changes, and promotional activities.
Ensure all necessary sales-related paperwork is completed in an accurate and timely fashion. This includes assisting with returns processing, national account paperwork, and customer warranty claims.
Maintain a high level of customer service satisfaction by addressing inquiries, resolving complaints, and ensuring proper after – sale support
Open new accounts and coordinate sales coverage and distribution services to ensure customer success.
Promote associated dealer programs and monitor dealer attainment levels.
Provide feedback to sales management and purchasing as it relates to market pricing, unmet customer demand, new opportunities, and potential growth initiatives.
Continue to develop product and tire business knowledge through participation in training opportunities, self-study, and cross training.
Any other duties assigned by the store manager