Wholesale Account Coordinator

Levi Strauss & Co.•New York, NY

4d•$53,500 - $78,400•Hybrid

About The Position

As a Wholesale Account Coordinator, you will be at the center of one of Levi's most important wholesale partnerships, helping bring products, strategies, and seasonal launches to life for the Macy's business. Working alongside Account Managers and cross-functional partners, you'll drive order execution, support product launches, analyze business performance, and help solve challenges that impact the customer experience. You'll gain broad exposure across the wholesale business while contributing to a high-profile account and learning from a collaborative team and manager committed to mentorship and development.

Requirements

3+ years of experience in wholesale, retail, merchandising, sales support, sales operations, customer operations, or a related consumer products environment.
Experience supporting order management, purchase order processes, inventory coordination, account operations, or related business processes.
Ability to work with sales, inventory, shipping, or business performance data to identify trends, monitor results, and support decision-making.
Experience partnering with stakeholders across multiple functions to coordinate activities, resolve issues, and support business objectives.
Ability to manage competing priorities, follow established processes, and adapt to changing needs. Manage multiple deliverables that require accuracy, organization, and adherence to deadlines.
Proficiency in Microsoft Excel (ie utilizing functions such as Pivot Tables, VLOOKUP/XLOOKUP), data analysis tools and a basic understanding of retail math
Bachelor's degree or equivalent combination of education and relevant work experience.

Responsibilities

Partner with the Account Managers and sales team to execute account strategies, support seasonal business initiatives, and contribute to achieving sales and growth objectives.
Maintain account documentation, manage item setup processes, support credit memo and claim resolution, and assist with key account activities including sell-ins, business reviews, and go-to-market planning.
Manage order entry, planned unit maintenance, and purchase order tracking from placement through fulfillment. Partner with internal teams and retail customers to resolve order, inventory, delivery, and credit-related issues while supporting on-time and accurate product delivery.
Own the end-to-end coordination of seasonal and in-season samples, including ordering, tracking, inventory management, showroom readiness, and internal and external distribution.
Prepare and maintain weekly, monthly, quarterly, and seasonal sales, shipping, and performance reports. Analyze business trends and provide insights that support account planning.
Collaborate with Planning, Merchandising, Marketing, Operations, Finance, and Customer Service teams to support account objectives, resolve issues, and drive business execution.
Monitor retail trends, competitive activity, pricing, product placement, and in-store execution to support account planning and identify opportunities within the marketplace.