Wholesale Account Coordinator

Re/Done • Los Angeles, CA

3d

About The Position

This role is responsible for managing day-to-day communication with wholesale accounts, supporting sales appointments, managing showroom operations, and assisting with sales operations and visual merchandising. The coordinator will also be involved in reporting and analysis to support sales performance and client relationships.

Requirements

• 1–3 years of experience in wholesale sales, fashion merchandising, showroom operations, or a related field.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Strong attention to detail and problem-solving abilities.
• Team player with a positive attitude and willingness to take initiative.
• Ability to travel for markets, store visits, and special events as needed.

Nice To Haves

• Bachelor's degree preferred.
• NuOrder experience preferred.

Responsibilities

• Manage day-to-day communication with wholesale accounts, including assistant buyers, merchandise coordinators, and account teams.
• Respond to product information requests, imagery and copy needs, shipping updates, sample requests, and general account inquiries in a timely manner.
• Support account relationships by providing exceptional customer service and ensuring client needs are met throughout the selling cycle.
• Assist with order management from placement through delivery, ensuring accuracy and timely execution.
• Assist with daily communication across our sales distributors and agents regarding product inquiries.
• Coordinate all showroom operations during seasonal markets, including appointment scheduling, showroom setup, sample organization, model coordination, and merchandising.
• Support sales appointments by dressing models, and maintaining a polished, brand-right showroom environment.
• Prepare go to market tools – on order assortments, historic selling analysis, sales tools such as fit guides, and other market presentations.
• Manage sample trafficking, in season requests through marketing/ sell shots.
• Maintain and update NuOrder, line sheets, and product information to ensure accuracy across all selling tools.
• Partner closely with Customer Service, Production, Merchandising, Planning, and Marketing teams to ensure seamless execution of orders and deliveries.
• Monitor order entry, EDI, shipping status, and delivery schedules, proactively communicating updates to accounts and internal teams.
• Assist with off-price opportunities and inventory management initiatives as needed.
• Conduct store visits to key wholesale account doors to support visual merchandising standards and brand presentation.
• Assist with floor sets, product launches, and in-store merchandising initiatives.
• Facilitate product knowledge trainings and presentations for retail sales associates and account teams.
• Support the execution of special events and account meetings.
• Develop relationships with store managers.
• Support weekly, monthly, and seasonal sales reports, including ATS reporting, hindsight analyses, order recaps, and business reviews.
• Analyze sales performance for major accounts- inventory levels and sell-through trends to identify reorder/swap opportunities and risks.
• Assist in creating presentations, sales decks, and other materials used for internal meetings and client presentations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level