Whiskey & Rye Manager
About The Position
Responsible for the supervision and coordination of assigned shift, assisting in overall management. This role involves staying on the floor during peak hours, supervising associate performance, and monitoring guest experiences. The manager will also examine food and beverage preparation, provide corrective training, and supervise bar controls and cost control efforts to ensure operational financial success. Responsibilities include participating in scheduling within budgetary guidelines, forecasting, completing payroll and audits, monitoring labor costs, overseeing supply orders, and ensuring the dining room's cleanliness and appearance. The role also involves holding pre-meal meetings, supervising training, interviewing new associates, adhering to liquor liability laws, knowing emergency procedures, and handling guest comments and complaints. Reporting product/service defects and measuring process attributes are also key functions.
Requirements
- At least 1 year Food & Beverage/Restaurant experience.
- Strong bar knowledge required.
- Bachelor degree or equivalent.
- Must be a team player.
- Must have a great attitude along with excellent guest service skills.
- Must be able to work a flexible schedule including mornings, nights, weekends, and holidays.
Nice To Haves
- Previous hospitality/hotel experience strongly preferred.
Responsibilities
- Supervise and coordinate assigned shift, assisting in overall management.
- Complete environmental checklist for dining room.
- Supervise related associate assignments.
- Stay on the floor during peak hours, supervising the performance of associates.
- Monitor each guest experience.
- Examine food and beverage preparation and provide corrective training where necessary.
- Supervise bar controls, shot glass use, red lining, bottles totally empty, liquor par list.
- Supervise cost control efforts to ensure the operations financial success.
- Participate in scheduling within budgetary guidelines.
- Forecast weekly and monthly.
- Complete weekly payroll and associated audit.
- Monitor labor and payroll costs.
- Oversee the order of daily supplies.
- Supervise the maintenance of dining room for cleanliness, sanitation, and appearance.
- Prepare maintenance requests, follow up.
- Hold pre-meal meetings with associates.
- Follow up on established training steps, supervise performance, and provide necessary re-training.
- Participate in interviewing new associates.
- Adhere to all liquor liability laws.
- Know emergency procedures (including CPR) and work to prevent accidents.
- Handle guest comments and complaints.
- Report all product/service defects, and measure process attributes as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
