Wheelchair Repair Technician

Numotion•Penn Hills, PA

5d•Onsite

About The Position

Numotion is seeking a dedicated Service Technician for its Pittsburgh - Purity Road location. This full-time, regular/at-will role involves servicing and repairing complex manual and powered wheelchairs and other medical equipment. The technician uses manufacturer specifications and current resources to ensure equipment is properly repaired, maintained, safe, reliable, and ready for customer use. No travel is required, although repairs may take place in the shop or field. The role contributes to customer satisfaction by supporting people who depend on mobility equipment in their everyday lives. The position includes equipment diagnosis and repair, rental and stock equipment maintenance, upkeep of the shop, warehouse, and delivery vehicles, parts handling and inventory documentation, accurate record-keeping, customer and caregiver education, and minor equipment fittings and adjustments. The technician must follow safety procedures and participate in required in-service training. Physical demands include lifting up to 50 pounds; pushing or pulling equipment weighing over 100 pounds; prolonged standing, bending, and kneeling; and manual dexterity for equipment handling and repairs. The technician may work in inclement weather during field operations and work overtime when required by business needs. Compensation is an annual salary. Benefits include medical, dental, and vision insurance, a 401(k) with employer match, short- and long-term disability, life insurance, and employee training and development programs. Candidates must pass a drug test.

Requirements

Ability to meet the physical demands of the role, with or without reasonable accommodations.
Ability to lift up to 50 pounds and push or pull equipment weighing over 100 pounds as necessary.
Ability to stand, bend, and kneel for prolonged periods.
Strong manual dexterity for equipment manipulation and repairs.
Ability to work in inclement weather during field operations.
Ability to work overtime when required by business needs.
Must pass a drug test as part of the hiring process.

Responsibilities

Diagnose equipment issues, obtain quotes, and repair equipment in the shop and in the field.
Keep rental and stock equipment clean, organized, inspected, maintained, and ready for customer use.
Maintain a clean, organized, and safe shop and warehouse in accordance with safety standards and organizational protocols.
Maintain delivery vehicles in safe operating condition and keep them clean and organized; perform routine checks and report vehicle issues.
Receive, store, and ship equipment parts, track inventory accurately, and document parts transactions.
Complete documentation thoroughly and promptly, obtain required signatures, and submit reports.
Educate customers and caregivers on the proper use, care, and safety of equipment.
Perform minor fittings and adjustments based on user needs and clinician recommendations.
Follow OSHA standards, company safety policies, and applicable regulatory requirements.
Participate in required in-service training to stay current with industry practices and product knowledge.