Wheelchair Rehab Seating/Assembly Technician

Numotion • Birmingham, MI

13d

About The Position

As a Seating Technician at Numotion, you will support the assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT) equipment. The role supports Assistive Technology Professionals (ATPs) and helps ensure that mobility equipment meets clients’ needs and functional goals. You will work with ATPs and customers, troubleshoot product issues, provide customer service, and maintain accurate documentation and safe, orderly work and delivery environments.

Requirements

• High school diploma or GED, or at least one year of related mechanical or electrical experience.
• Valid state driver’s license with a satisfactory driving record.

Nice To Haves

• Strong verbal and written communication skills.
• Excellent listening, organizational, and prioritization abilities.
• Ability to assess situations quickly, think critically, and make sound decisions.
• Ability to deliver exceptional customer service.
• General knowledge of products in the CRT industry.
• Ability to thrive in a fast-paced environment while managing multiple priorities.
• Openness to identifying opportunities for process and service improvements.

Responsibilities

• Support ATPs with equipment assembly and delivery as needed.
• Assemble and fit CRT equipment, ensuring client goals are met with minimal oversight.
• Assess product issues and collaborate with the ATP to identify solutions.
• Keep the shop and warehouse clean, organized, and safe.
• Keep delivery vehicles clean and in safe working order.
• Help maintain strong relationships with existing business accounts.
• Complete required documentation accurately and in accordance with company policies.
• Follow standard safety procedures and regulations.
• Attend required company training and development sessions.
• Work with ATPs and customers to ensure equipment solutions align with client needs.
• Provide outstanding customer service and address customer concerns.
• Resolve concerns raised during deliveries or fittings, seeking ATP guidance when necessary.
• Follow Numotion Leadership Principles and maintain integrity, compliance, and company values.
• Maintain confidentiality in employee and customer matters and comply with federal and organizational policies and regulations.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Short- and long-term disability benefits.
• Life insurance.
• A dynamic, supportive work culture focused on employee growth and development.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED