Wheelchair Rehab Seating/Assembly Technician

Numotion • Memphis, AL

3d

About The Position

At Numotion, the Seating Technician supports the assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT) equipment. The role assists the Assistive Technology Professional (ATP) team and helps ensure mobility solutions meet clients’ needs and functional goals. The technician works with ATPs and customers, resolves or escalates equipment and delivery concerns, and provides attentive customer service while maintaining accurate documentation, a safe workspace, and compliance with company and regulatory requirements.

Requirements

• High school diploma or GED, or at least one year of related mechanical or electrical experience.
• Valid state driver’s license and a satisfactory driving record.

Nice To Haves

• Strong verbal and written communication skills.
• Excellent listening, organizational, and prioritization abilities.
• Ability to assess situations quickly, think critically, and make sound decisions.
• Strong customer service skills.
• General knowledge of products in the CRT industry.
• Ability to thrive in a fast-paced environment while managing multiple priorities.
• Willingness to identify opportunities for process and service improvements.

Responsibilities

• Support ATPs with equipment assembly and delivery as needed.
• Assemble and fit CRT equipment with minimal oversight, ensuring client goals are met.
• Assess product issues and collaborate with the ATP on solutions.
• Keep the shop and warehouse clean, organized, and safe.
• Keep delivery vehicles clean and in safe working order.
• Assist in maintaining strong relationships with existing business accounts.
• Complete required documentation accurately and in accordance with Numotion policies.
• Follow standard safety procedures and regulations.
• Attend required company training and development sessions.
• Work with ATPs and customers to ensure equipment solutions align with client needs.
• Provide outstanding customer service and address customer concerns.
• Respond to concerns raised during deliveries or fittings and seek ATP guidance when needed.
• Apply Numotion Leadership Principles and uphold company integrity, compliance, and values.
• Maintain confidentiality in employee and customer matters and comply with applicable federal and organizational policies and regulations.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Short- and long-term disability benefits.
• Life insurance.
• A dynamic, supportive work culture focused on employee growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED