Wheelchair Agent
Menzies Aviation•Oakland, CA
•Onsite
About The Position
The Wheelchair Agent is responsible for assisting passengers with mobility needs throughout the airport terminal in a safe, courteous, and professional manner. This role provides wheelchair transportation and customer support to ensure passengers receive timely assistance from check-in through boarding, connections, arrival, and baggage claim.
Requirements
- High school diploma or GED
- Must be 18 years of age or older
- Ability to work flexible schedules, including nights, weekends, holidays, and overtime.
- Ability to lift, push, and pull up to 50 pounds occasionally
- Ability to assist passengers safely during boarding and deplaning operations
- Must pass pre-employment and random drug tests
- Must pass a pre-employment background check
Responsibilities
- Assist passengers requiring wheelchair or mobility assistance throughout the airport
- Transport passengers safely between ticket counters, security checkpoints, gates, baggage claim, and connecting flights
- Assist elderly passengers, individuals with disabilities, and travelers requiring special assistance
- Handle wheelchairs and mobility equipment safely and properly
- Coordinate with gate agents, airline staff, and airport personnel to ensure timely passenger assistance
- Assist with light baggage handling when necessary
- Perform other duties as requested
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
