Prospect Wheelchair Agent FT - GRR

Unifi • Grand Rapids, MI

2h • Onsite

About The Position

Prospect Airport Services is seeking a Wheelchair Agent to provide assistance to passengers who need wheelchair support at the airport, from curbside through to the aircraft. The role includes assisting with passenger and baggage transport, supporting passengers on stairs and in and out of wheelchairs, and returning wheelchairs to the concourse staging area. Agents must follow company safety and operational standards and report safety or security incidents and potential hazards promptly. The position is based in Grand Rapids, Michigan, and requires rotating shifts, including nights, weekends, holidays, and overtime. Work may take place outdoors in severe seasonal weather.

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport, state, or customs requirements.
• Proficient in English.
• Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
• Must be able to constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
• Must be able and willing to work outdoors in conditions that may include severe seasonal weather.

Responsibilities

• Push wheelchairs for passengers requiring assistance and provide a professional customer experience.
• Help passengers with wheelchair assistance when transporting, checking in, or claiming baggage.
• Lift and assist passengers up or down aircraft stairs and in or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area.
• Follow all safety procedures, policies, and company operational standards.
• Report safety and security incidents and potential hazards immediately in accordance with the Unifi Fair and Just Culture Policy.
• Perform other related duties within the appropriate skill and experience capabilities for the position.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for full-time employees working at least 30 hours per week; benefits begin in the month following 60 days of service.
• Voluntary AFLAC coverage options, including short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks, including Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off under a location-specific leave policy.
• Travel discounts through ID90 and Concur.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED