WFM Systems Analyst

Casino and • Providence, RI

1d

About The Position

Facilitates design sessions on items of intermediate complexity, supports the review and development of design specs and configuration iterations, and participates in solution validation and approval prior to deployment. Analyzes the impact of configuration, Fast Formulas, and extensions on service delivery, downstream systems, and integrations. Provides input in meetings to resolve priority issues. Continuously develops and advances knowledge of assigned application(s) utilizing vendor websites, user groups, and training to effectively utilize system capabilities. May mentor less experienced team members and is recognized for working knowledge. Gathers, documents, and conducts assessments on requests, developing and analyzing functional requirements of intermediate complexity to make recommendations for configurations, reporting, and/or integrations. Follows and may suggest improvements to established requirements gathering processes. Coordinates and executes unit, integration, and acceptance testing. Provides support with required screenshots and system steps for testing and change management. Supports User Acceptance Testing by developing test scenarios/cases and ensuring testers have necessary information and access. Provides support for integrations, reports, and large data imports/extractions of intermediate complexity. Plans for and supports migrations, releases, upgrades, and/or patches, mitigating risks and downstream impacts. Develops knowledge in configuration, extensions, and Fast Formulas. Engages Digital and vendors for support as necessary. Collaborates with SMEs. Provides consultative advice on moderately complex issues to Finance/People functions and relevant detailed documentation. Actively participates in design sessions and provides input on design and configuration iterations. Analyzes current and proposed processes/systems, making recommendations on effectiveness and efficiency. Identifies application changes to support the creation of change impact materials (job aids, training, FAQs, communications, etc.). Assists with resolving "How To" questions and maintains relevant support materials. Supports the design and testing of the system with a focus on business objectives and end-user experience. Reviews release notes and vendor-published sites to stay current and recommend solutions to resolve issues. May log enhancement requests or "vote" for enhancements. Other duties as assigned.

Requirements

• Intermediate level of complexity in design sessions, design specs, and configuration iterations
• Analysis of impact of configuration, Fast Formulas, and extensions
• Input in meetings to resolve priority issues
• Continuous development and advancement of knowledge of assigned application(s)
• Gathering, documenting, and assessing requests
• Developing and analyzing functional requirements of intermediate complexity
• Making recommendations for configurations, reporting, and/or integrations
• Following established requirements gathering process
• Coordinating and executing unit, integration and acceptance testing
• Providing support with required screen shots and system steps for testing and change management
• Supporting User Acceptance testing by developing test scenarios/cases
• Ensuring testers have necessary information and access for testing
• Supporting integrations, reports, and large data imports/extractions of intermediate complexity
• Planning for and supporting migrations, releases, upgrades and/or patches
• Developing knowledge on configuration, extensions and Fast Formulas
• Engaging Digital and vendor for support as necessary
• Collaborating with SMEs
• Providing consultative advice on moderately complex issues to Finance/People functions
• Providing relevant detailed documentation
• Actively participating in design sessions
• Providing input on design and configuration iterations
• Analyzing current and proposed processes/systems
• Making recommendations on effectiveness and efficiency
• Identifying application changes to support the creation of change impact materials
• Assisting with resolving "How To" questions
• Maintaining relevant support materials
• Supporting the design and testing of the system with a focus on business objectives and end user experience
• Reviewing release notes and vendor published sites
• Recommending solutions to resolve issues
• May log enhancement requests or "vote" for enhancements

Nice To Haves

• Mentoring less experienced team members
• Recognized for working knowledge

Responsibilities

• Facilitates design sessions on items of intermediate level of complexity
• Supports the review and development of design specs and configuration iterations
• Participates in the solution and validating/approving prior to deployment
• Analyzes impact of configuration, Fast Formulas, and extensions to service delivery, downstream systems and integrations
• Provides input in meetings to resolve priority issues
• Continuously develops and advances knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities
• Gathers, documents, conducts assessments on requests, develops and analyzes functional requirements of an intermediate level of complexity – to make recommendations for configurations, reporting, and/or integrations
• Follows and may make suggestions to any established requirements gathering process
• Coordinates and executes unit, integration and acceptance testing
• Provides support with required screen shots and system steps for testing and change management
• Supports User Acceptance testing by developing test scenarios/cases and ensuring testers have necessary information and access for testing
• Provides support for integrations, reports, and large data imports/extractions of an intermediate level of complexity
• Plans for and supports migrations, releases, upgrades and/or patches –mitigating risk/downstream impacts
• Develops knowledge and on configuration, extensions and Fast Formulas
• Engages Digital and vendor for support as necessary
• Collaborates with SMEs
• Provides consultative advice on moderately complex issues to Finance/People functions and relevant detailed documentation
• Actively participates in design sessions and provides input on design and configuration iterations
• Analyzes current and proposed processes/systems
• Makes recommendations on effectiveness and efficiency
• Identify application changes to support the creation of change impact materials (job aids, training, FAQs, communications, etc.)
• Assists with resolving "How To" questions and maintains relevant support materials
• Supports the design and testing of the system with a focus on business objectives and end user experience
• Reviews release notes and vendor published sites to keep current and recommend solutions to resolve issues
• May log enhancement requests or "vote" for enhancements
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed