Wellness Team Member (Vitamins & Beauty)

Nature's Fare Markets•Kamloops, BC

10d•Onsite

About The Position

As part of our Wellness team, you promote healthy choices by educating our customers on the benefits of vitamins and supplements and natural health and beauty products, making recommendations based on specific needs, and assisting customers discover a holistic view to health. As a product knowledge expert, you know how to help customers understand what combination of vitamins and supplements work best for them to achieve their short-term and long-term health goals. In addition, an interest and background in natural beauty products including make up and skin care will add to your success when assisting customers.

Requirements

Strong knowledge of vitamins and supplements
Service minded with experience working in a vibrant customer service environment
A desire to deliver great service in the retail and food service industry
Exceptional interpersonal and communication skills
Strong work ethic and desire to contribute to people’s health and wellbeing
Ability and desire to confidently lead by example and contribute to a positive, supportive working environment
An affinity for our company’s core values and philosophy
Ability to work in an energetic, fast-paced environment

Nice To Haves

Certification in vitamins and supplements
Knowledge and passion for beauty and skin care products

Responsibilities

Create a comfortable and inviting space by giving a warm “hello!” to our customers as they approach our wellness department for support. We like building meaningful connections with our new and regular customers and this is an important first step.
Assist customers with their specific needs—asking them questions to learn more about what their journey looks like and providing suggestions on how best to meet their goals.
Participate in regular product knowledge trainings so you’re always prepared to answer questions and provide informed recommendations.
Explain the basics with our suggested treatment plan and recommended add-ons that may complement and support our customers’ goals.
Use your creativity and eye for detail to make attractive and organized displays.
Help others on their journey of wellness, share your knowledge on our amazing products, be a great team player and have fun!